OVERVIEW: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

 

Play a vital role in Guidepoint’s success.

Are you looking to advance your career and hone your project, people, and relationship management skills?  Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions? 

If so, this Research Manager, Client Service position at Guidepoint may have your name on it. 

This is a remote role based anywhere in South Korea  (able to work between 6PM KST and 3AM KST).

 

 Interview Process:

Meet your Guidepoint Recruiter! Initial Candidate Screen Meet the Guidepoint Teams! Hiring Manager Interview Mock Assessment (Role Dependent) Complete a stimulated client request and gain more insight into the role Interview Process Outcome

 

Who We Are:

Team-oriented and collaborative. Hard-working professionals who strive for excellence. Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients. Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint. Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory. 

 

What you will own:

Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects . Able to work between 6PM KST and 3AM KST Work with Project Managers and other team members across Seoul and Athens to develop strategies for satisfying each client project request. Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered. Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients. Work closely with the Project Managers and other team members across Tokyo and Dusseldorf to optimize client use of Guidepoint’s services.

 

Experience you will bring:

Bachelor’s degree. Previous internship/volunteering/extracurriculars. 2-3 years of previous client or account management experience.

Skills you will Bring:

Fluency in English & Korean Desire to work in a sales/lead generation role that is KPI and metrics-driven . Ability to work in a fast-paced, results-oriented environment. Excellent time management and organizational skills. Outgoing personality with the ability to speak with people at all professional levels. Intellectual curiosity and desire to learn. Excellent written and verbal communication skills. Demonstrated ability to work both individually and as part of an international team.

What We Offer:

Remote role based anywhere in South Korea Competitive compensation Generous paid annual leave Casual, ambitious and multicultural work environment

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

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