OUTPUTS/ACCOUNTABILITY

Manage all aspects of running a complex job and higher-value work Ensure job profitability is achieved to meet the business expectations and instill this in others Carry out tasks displaying well-developed research skills, knowledge and thought Write complex proposals that meet and where possible exceed the brief requirements Accurate analysis and interpretation of data, providing strong recommendations Participate and show pro-activeness in new business generation; new contracts, calls and seeking opportunities (client-facing stream) Account Management, client contact to consist of project-related, relationship building and seeking repeat business discussions; measure to be set through review process Display specialist knowledge of a market and share this with others Demonstrate strong supervisory skills; i.e. project delegation, time management, day-to-day feedback on performance and behavior, conduct performance reviews. Ensure the project team is properly utilized Keep abreast of current trends within market research, in order to develop personal skills / knowledge base Keenness to learn and proactive self-development and development of others Assist with recruitment of junior staff

COMPETENCIES

Self-Management Communication Working Together Client Focus Knowledge & Expertise Flexibility

RELEVANT TRAINING

Off-the-job professional development days Manager Induction Program Presentation Skills Presenting the Story Coaching and Mentoring

RELATIONSHIPS

Effective interface with the business areas and Operations and Corporate departments and external suppliers Promote teamwork in the business area, Division and across Ipsos Lead by example and behavior (incorporating values) within the business area Direct and manage the project team activities Behave in a manner that displays professionalism, integrity and corporate citizenship at all times

DEVELOPMENT

Demonstrate strong capabilities and leadership in one’s business area, clients, projects, people and or / technology to meet business needs. Developing holistic view or a deeper understanding of two to three of these areas Understanding of personal actions on business and client

BACKGROUND

Experience:

At least 5 years of strong Market Research Experience and good application of knowledge Solid experience in questionnaire design, table specifications and project management Understand and use statistical analysis Selling of research projects and capabilities Ideally, experienced in relevant categories or sectors Experience in the FMCG industry is preferred

Skills/Knowledge:

Good communication skills, written and oral Sound problem-solving skills Able to work under pressure and meet aggressive deadlines Exceptional time management skills Good data preparation skills Good client service skills Able to build strong links with the rest of the business Proactive / Self-motivated Able to work effectively in a team and independently