NY HELP No Agency People With Developmental Disabilities, Office for Title Research Scientist 3 (Health Services Research) Occupational Category Administrative or General Management Salary Grade 25 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $93530 to $117875 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County To Be Determined Street Address TBD City TBD State NY Zip Code 00000 Duties Description OPWDD's Division of State Operations (DSO) is responsible for overseeing the delivery of state operated supports and services to over 8,000 recipients across New York State. The Research Scientist 3 position sits within DSO's Bureau of Business Analytics and Research, which is responsible for overseeing all Division activities involving operational research, program evaluation, data reporting, and analytics, including the development and maintenance of in-house applications and coordination with vendors regarding external software solutions. The Bureau of Business Analytics and Research is organized into three business level units: (1) Enterprise Software Solutions, (2) Application Development, and (3) Data, Statistics and Operational Research. The Research Scientist 3 will be assigned to the Data, Statistics and Operational Research unit. This unit is responsible for producing and maintaining all DSO reporting tools, including both static and dynamic reports (i.e., Tableau dashboards), fulfilling ad-hoc data requests, and analyzing and interpreting data from a variety of sources to provide actionable insights. The Data, Statistics and Operational Research unit identifies trends, patterns, and potential issues to inform DSO policy and practice and ultimately improve service provision, as well as conducting original research studies, the results of which are disseminated through publications and conference presentations and are used to inform further research and practice within the field.Under the direction of senior research staff, the Research Scientist 3 will conduct program and policy-relevant research designed to support and inform the Division's work. The incumbent will also design, program, and execute regular data reports and dashboards to aid the division in monitoring compliance and quality of service outcomes across its network of 6 Developmental Disabilities State Operations Offices (DDSOOs) and 13 district offices. Primary responsibilities include but are not limited to the following:- Tableau development activities including designing, creating, and publishing Tableau reports and dashboards.- Automating production of regular data reports and dashboards, utilizing SAS and Tableau.- Data management and analyst tasks, including extracting, merging, managing and analyzing data from large scale administrative databases.- Identifying data limitations and needs.- Creation of data collection tools and survey instruments. - Collaboration with ITS staff.- Development of data collection protocols.- Translating business questions into testable research hypotheses.- Designing and conducting research studies and program evaluations in collaboration with senior researcher staff. - Training in both quantitative and qualitative research methods.- Utilizing research findings to formulate actionable program and policy recommendations.- Disseminating research findings through written reports and data presentations, ensuring understanding of content through the inclusion of data highlights, figures, graphs, and other visual aids.- Drafting clear and well documented business requirements before development work begins on any new system requests.- Able to move projects forward following general instructions regarding project scope and study objectives. - Supervision of entry-level staff. This position may be located at: - OD Heck Campus, 500 Balltown Road, Schenectady - Central Office, 44 Holland Avenue, Albany LinkedIn: https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all #LI-EW1 Minimum Qualifications Bachelor's Degree and four years of professional research experience in the area(s) of public health, psychology, social welfare, sociology, computer science, statistics, or another related field. Substitutions: Master's Degree in an appropriate field may substitute for one year of experience and a Ph.D in an appropriate field may substitute for an additional year of experience. PREFERRED QUALIFICATIONS: Strong statistical and data management skills. Demonstrated experience in data analysis, management, and validation. Strong SAS, SQL,and large administrative database management skills. Knowledge of statistical methods and their application for research studies andprogram evaluations. Experience developing and applying algorithms to link data across multiple sources. Experience with data visualization software, ideal Tableau. Excellent communication, organization, and project management skills. Ability to work independently and in afast-paced team environment. Additional Comments • The Office for People With Developmental Disabilities (OPWDD) and it's Division of State Operations is committed to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture, and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.• In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). If you are appointed and subsequently listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or Federally assisted program), you may be terminated from your employment.• OPWDD is an Equal Opportunity/Affirmative Action Employer.• If an employee or job applicant believes that they need a reasonable accommodation, they should contact the Reasonable Accommodation Unit at (518) 486-7222 or email accommodationrequests@opwdd.ny.gov to obtain information and RA forms. Some positions may require additional credentials or a background check to verify your identity. Name Emilee Walker Telephone 518-473-4785 Fax 518-474-9902 Email Address MainOffice.Careers@opwdd.ny.gov Address Street 44 Holland Avenue City Albany State NY Zip Code 12229 Notes on Applying Please submit a cover letter and resume as an attached PDF or Word document by 2/14/25. Please reference the EOA #2025-014 in all correspondence.