Company Description
WHO WE ARE Habitas is a global hospitality group created by a diverse community of people seeking human connection, authentic experiences and a better future together. Redefining the concept of traditional luxury in hotels, we believe luxury cannot be bought or sold, but it is a feeling that exists in the experiences and memories that we create with others. Our mission is to change people’s lives through creating deeper human connections and to make a lasting impact on local communities through education, employment and the creation of sustainable micro-economies. With ‘HOMES’ currently located in Mexico, Costa Rica, Morocco, USA, Saudi Arabia and Namibia, Habitas is expanding globally across LATAM, Africa, the Middle East and Asia using its technology-driven approach and innovative vertically integrated model.
Job Description
The Reservation agents handles the requests from guests, companies and travel agents via phone and other platforms. He/She needs to ensure booking information are input accurately into the reservation system, and maintain and update room availability on online booking platforms.
MAIN DUTIES & RESPONSIBILITIES
Assisting with their bookings
Making reservations based on dates and rates available
Answer guest calls and emails promptly
Upselling rooms & cross-selling hotel various departments
Promotes hotel services
Assists reservations supervisor
Make sure reservations are properly filed and maintained Reservations quality check
Qualifications
- Prior use of Opera
- Experience in front office and or reservations
- Ideally Arabic speaking
Additional Information
What’s In It for You
Lots of opportunity to progress and switch it up as part of a global family of brands.Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at workThe opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture