**Description:** We are looking for a proactive and detail-oriented Reservations & Sales Coordinator to join our team. This role involves managing bookings, supporting clients and partners, and ensuring smooth operations for exceptional guest experiences. You will report to the Revenue/Reservations Manager and collaborate with the Assistant Sales Manager. + Process reservations for partners, manage contracts and optimize inventory to prevent overbooking. + Handle inquiries through WhatsApp, provide real-time assistance, and share updates on availability, promotions, and rates. + Check room availability, provide competitive quotations, and suggest alternatives to meet client needs. + Confirm, update, and manage reservations in the Property Management System (PMS), ensuring accuracy. + Maintain organized records of sales agreements, contracts, and quotations, and assist in preparing reports. **Qualifications:** + Prior experience in reservations, sales, or hospitality. + Familiarity with Property Management Systems (PMS) and Microsoft Office. + Strong organizational and multitasking skills. + Excellent communication skills with a customer-focused mindset. + Problem-solving abilities and attention to detail **Primary Location:** MV-Raa Atoll **Organization:** Alila Kothaifaru Maldives **Job Level:** Full-time **Job:** Reservations **Req ID:** RAA000128 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.