Residence Advisor Lead Brighton Fixed-Term/Full Time Are you ready to take on the responsibility of ensuring the welfare of international students, helping them feel at home while studying in the UK? If so, EF Education First encourages you to help us open the world through education as a Residence Advisor Lead. Careers at EF | Open the world with us At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.  Your Role You’ll support the Residence Manager in running a smooth, efficient department while ensuring top-notch customer service for our students. As a live in role, your focus will be on creating a welcoming and lively home from home environment, maintaining EF's high standards, ensuring health and safety protocols are followed. You’ll also assist with administrative tasks, help with student inquiries, and liaise with local suppliers, all while promoting the best image of our school within the community.This is a full-time, fixed-term role lasting until October 2025, with the possibility of transitioning into a permanent position. The position is Tuesday – Saturday or Sunday – Thursday schedule and due to the nature of the role hours may vary. As a live in position, accommodation is provided at no extra cost.   Responsibilities Live in EF residential accommodation and oversee comfort, safety, and conduct of students on and out of school hours ensuring residence advisor duties such as room checks, curfew, and activities in the residence are in placeTo support the Residence Manager in running an efficient departmentTo ensure the highest level of customer service and satisfaction is delivered to studentsTo ensure Weekends are run smoothly and residence assistants are supportedTo support students in their daily life and enable them to achieve the best experience and highest learning possibleTo organize work processes and shifts/delegate duties between residential advisorsTo ensure standards of rooms and quality of service are maintained by conducting weekly building checks, checking, and updating posters and signs when appropriateTo advocate for a fun and lively environment within campus by organising Weekend residence tour, welcoming and departure students, and promoting activitiesTo assist with administration tasks by having accurate lists with important information to support the team and suppliersTo assist students with general enquiries and take appropriate action in the event of student misconduct, addressing concerns with relevant school staffTo ensure Safeguarding procedures are in place and concerns are shared with relevant school staffTo follow EF procedures and take responsibility for fire safetySchool emergency phone duty on rota basis  Requirements Reliable, responsible, and able to work independentlyHighly motivated, energetic, positiveApproachable, confident, and friendly personality Customer service oriented and strong communication skillsGiven the on call nature of the position, a flexible, hands-on approach to nature & hours of work undertaken is essentialAttention to detail, organised & thoroughAbility to handle difficult situations with ease & remain calm under pressureSensitive approach to welfare issuesAll offers are subject to a clear enhanced DBS check and two referencesLegally able to work in the UK at commencement of employment  Why you will love working with EF Continuous professional development  Work in a truly international environment  Regular social events  Ambition is nurtured and fast-tracked career enhancement opportunities are provided  Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition  Global career opportunities  Life insurancePrivate health insuranceCycle to work schemeAccess to EF Hello language learning EF Education First – Our History and ValuesCareer Progression at EF ------------------------------------- EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment.  References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18.  Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required.  Appropriate suitability checks will be required prior to confirmation of appointment.EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.#LI-PB1