**Primary City/State:** Mesa, Arizona **Department Name:** Medical Educ Admin-Hosp **Work Shift:** Day **Job Category:** Administrative Services Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you. The Residency Program Administrator plays a vital role in supporting the operation of medical education for the newest residency program for Internal Medicine by providing administrative, organizational, and operational support. This individual will work closely with the Program Director, faculty, residents, and other staff members to ensure the program runs efficiently and effectively. The program administrator will be responsible for coordinating activities of the medical education committee, timely completion of items requested of GME and ACGME, and monitoring work hours to ensure compliance with ACGME and program requirements, onboarding new residents, managing timekeeping and scheduling, supporting the evaluation process, credential verification, and assisting with the overall program setup. **Primary Location:** Banner Desert Med Ctr (1400 S Dobson Rd), the administrator will be required to travel to (BUMC Phoenix (1111 E McDowell Rd) on occasion **Schedule:** This position is full-time, scheduled Monday through Friday, 7:30am to 4pm or 8am to 5pm, (some evenings/weekends may be required). University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics. POSITION SUMMARY This position facilitates the operations of medical education and supports the activities required for accreditation, recruitment, and effective operation of the medical education program. This position is responsible for organizing and documenting all medical education activities for an assigned program(s). Provides administrative support to program leadership, faculty, residents and department committees as assigned. CORE FUNCTIONS 1. Coordinates the operations of the residency and/or fellowship program including, but not limited to, activities of the medical education committee, timely completion of items requested of GME and ACGME, and monitoring work hours to ensure compliance with ACGME and program requirements. 2. Serves as the administrative liaison with external regulatory and compliance agencies. Maintains and updates policies and procedures in accordance with program, facility, and organizational policies and procedures, standard professional practices, guidelines and standards as specified by accrediting agencies and related local, state and federal laws and regulations. 3. Coordinates educational sessions to fulfill program requirements and is a liaison of requirements pertaining to medical records, risk, human resources, and occupational health. 4. Collects, assembles, and maintains required data for residency and/or fellowship databases. Gathers information to facilitate development of the program's fiscal budget and monitors monthly financial reports for variances. 5. Maintains knowledge of current accreditation and board requirements for medical students, residents, clerkships, and/or fellowships as required. 6. Participates in resident recruitment process and coordinates the application process. Ensures communication materials and web site are up-to-date. Reviews and processes all correspondence and applications and assists in scheduling interviews for potential Residents. 7. Develops and maintains effective working relationships with program directors, staff, faculty and residents/fellows. Serves as a resource to program directors, staff, faculty and residents/fellows. Ensures customer service needs are met. Answer incoming calls and emails in an efficient manner. Provide accurate answers and solutions to customers. Redirect customers to appropriate teams and/or departments as needed. 8. Internal contacts include physicians, administration, and employees. External customers include various medical education accreditation agencies and federal, state and local regulatory agencies for medical education. MINIMUM QUALIFICATIONS Must possess knowledge of medical education coordination as normally obtained through the completion of an associate’s degree in business, human relations, related field, or may commensurate with experience gained in a medical residency program or equivalent. Requires three years of experience in related area. Must have excellent verbal and written communication skills and must have the ability to organize, prioritize, and multi-task in a fast-paced environment Requires strong research and organizational abilities. Must have the ability to guide and lead others. Requires demonstrated negotiation and persuasion skills. PREFERRED QUALIFICATIONS Additional related education and/or experience preferred. **EEO Statement:** EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo) Our organization supports a drug-free work environment. **Privacy Policy:** Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy) EOE/Female/Minority/Disability/Veterans Banner Health supports a drug-free work environment. Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability