Summary Under the direction of the Director of Graduate Medical Education and Administration, assists in the operation of the Parkview Health Specialty Residency Program. Works with the Specialty Program Director to maintain residency management software, rotations, and evaluations, designs and operationalizes resident recruitment activities; assists with resident involved research (database management); assists in preparing instructional materials; types of various correspondences and performs other duties as assigned. Under the direction of the Director of Graduate Medical Education and Administration, the Program Coordinator: • Attends monthly program coordinator meetings/training sessions. • Develops and conducts studies and surveys relevant to residency programs, resident education and medical student education which are used to monitor and enhance the program. • Develops and maintains residency program schedules, evaluation and tracks resident attendance. • Develops, implements, and maintains departmental record keeping and filing systems. • Performs a variety of general secretarial duties and administrative responsibilities, including preparing complex administrative and statistical reports and projects. • Determines hardware and software needs for the residency education. • Creates and maintains a compatible system with education hardware and software. • Assists residents in research and quality improvement databases; tracking resident and faculty involvement in research and quality improvement projects using databases. • Prepare and maintain and update residency database system materials and information (RMS, ACGME Systems, Academic Board Systems). • Maintain accurate and timely information and provide training on the Residency Management System, MedHub. • Attend and host project meetings and other committee meetings as necessary (PEC, CCC, GMEC). • Attends specialty specific conferences, the Annual ACGME National Conference, and other GME related conferences as directed by the Specialty Program Director and the Director of Graduate Medical Education and Administration. • Maintain confidential resident files. • Maintain biographical information on all residents and update information on alumni in MedHub. • Provide other administrative assistance to Program Director, Core Faculty, and Resident Physicians as needed. • Understands the dynamics and objectives of the Specialty Residency Program and has in depth understanding of ACGME Institutional, Specialty, and Common Program Requirements and Policies. Revised: 11/2023 • Demonstrates proficiency with computer application, online resources and equipment utilized by the department. • Places, receives, and routes telephone calls and messages; screens and prioritizes calls. This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It should not be held to exclude other duties not mentioned that are similar in nature as applicable to knowledge and skills. Education Bachelor’s Degree in Business Administration, Education, Communication or related field. Experience Minimum of two years in administrative capacity (graduate medical education or related field preferred). Other Qualifications Excellent communication, interpersonal, problem-solving and organizational skills. Knowledge and understanding of Microsoft Office Systems.