Resident Employee at FCA

Working as Resident design release engineer As much as possible to follow up FCA requirement.

Manage the EWO/TWO related to our parts.

Follow up the quality issue including warranty parts, working with our engineers

Sales Engineering

Research and development of new markets and products working thru customer’s Engineering Department, process customer claims, supervise industry and competition analysis from technical aspect.

Sales

Planning and budgeting responsibilities, process sales forecasts, sales promotion, supervise quotations and price negotiations (to HQ and affiliates and customers), sales contracts, assist A/R Dept. with collections when necessary, maintain good relationships with customers

Sales Coordination

Maintain good communications with customers and outside sales representatives, maintain good communications with HR and affiliates, process custom product specifications, work with Sales Assistant to ensure schedules are current, work with Traffic Department and Sales Assistant to update shipping confirmation, demonstration of products to existing and potential customers

Marketing

Supervise market research, conduct and review industry and competition analysis, conduct product life evaluation studies, build marketing strategies

Sales Analysis

Process sales analysis by customer and product on monthly, quarterly and annual basis

Advice to Customers

Assist technical support, assistance with quality issues, provide assistance with customer claims

Other

Special assignments as requested by Supervisor

Software

Unigraphix

Applicable tools and techniques

APQP, PPAP, FMEA, Utilize GM system including supplypower.com(GQTS, etc