Crothall Healthcare Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com. Job Summary This individual will be responsible for the success of a large Environmental Services account, managing client relations, along with ensuring that the services offered to customers is of superior quality. Key Responsibilities: + Demonstrates good rapport and strategic alignment with our clients as well as a much larger role in administrative functions + Focuses on the needs and requirements of the client using service based solutions and best practices to exceed expectations + Maintains and supports client satisfaction at a level that ensures account retention + Prepares and implements departmental goals and objectives of the Housekeeping department + Supports analysis of department’s financial data and statistics + Performs other duties as assigned Qualifications: + Bachelor’s Degree or equivalent work experience + 3-5 years of relevant management experience, ideally as a Director of Environmental Services in a hospital setting + Ability to communicate effectively at all levels of the organization + Must possess a thorough knowledge of contract administration and office procedures + Displays general business acumen + High customer service and quality attitude Apply to Crothall today! Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) Associates at Crothall are offered many fantastic benefits. + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Flexible Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Crothall.pdf) for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace. Req ID: 1373635 Crothall Healthcare TANEISHA JANEA HAMILTON [[req_classification]]