Responsibilities Are you passionate about building strong connections with residents? Are you looking to find more than just a job – rather a career filled with purpose? If so, we are looking for you to join our team as a Resident Services Coordinator! WHY YOU’LL LOVE IT HERE Lots of paid time off (19+ days!) – we value your life outside of work. Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs. Mental health resources, such as counseling, are available to our team members. Fertility benefits – such as surrogacy, adoption assistance and more! Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world! Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available. …and so much more. WHAT YOU’LL BE DOING AS A RESIDENT SERVICES COORDINATOR Establish relationships with service organizations in your community and connect them to resident needs Provide assistance and advisement to residents on available services that promote wellness and self-reliance. Monitor delivery of resident services to ensure they are appropriate and timely. Establish relationships with and provide reporting to service providers as needed. Assist residents in creating informal support networks among themselves with family and friends. Coordinate educational events for resident benefit and engagement, as appropriate. Create volunteer support programs with service organizations in the community. Compensation: $19 - $21 / hour with an annual bonus that is tied to performance Qualifications WHO WE ARE LOOKING FOR You have at least a year experience in service management, including organizing, problem-solving, and advocacy. You are committed to exceed expectations of those around you by providing exceptional service You bring determination each day – embracing constructive criticism and pushing to get better You believe in teamwork – that we are better, together You are trustworthy and reliable to do the right thing – no matter what You welcome everyone and know the best ideas are born through diversity of thought and perspective A BIT ABOUT US We call ourselves Related Management Company, and our market-rate conventional portfolio is focused on value-added assets that we revive and breathe new life into. Our goal is to make a real difference to move our communities forward and enrich people’s lives. Our team-centric approach emphasizes a dedication to serving our customers with excellence in all we do. Here you will find a high-energy work environment that balances individual success along with the joy of winning as a team. We all come from different backgrounds, and believe diversity of thought is how the best ideas are born. Our goal is for you to bring your authentic self to work each and every day. We have great things to accomplish – are you ready to join us? Are you ready to change lives and partner with us as a Resident Services Manager? Great, APPLY NOW for immediate consideration – we can’t wait to speak with you! #RMC #MKT Overview Related Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. There is strength in numbers – RMC operates hundreds of properties in 22 states and Washington, D.C., providing our employees with unparalleled growth opportunities. Our portfolio includes affordable, workforce, market-rate, and luxury housing. We are passionate about exceeding quality expectations in every single asset class. As a subsidiary of Related Companies, we’ve been at the forefront of sustainability too, with most of our new developments pursuing LEED Silver certification or higher. At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you’re encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, employee engagement, and investing in leadership development to continuously improve the employee experience. Related is an Equal Opportunity Employer For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://www.related.com/privacy-policy #RMC