Chicago, Illinois, USA
11 days ago
Resident Services Coordinator
Responsibilities Are you passionate about making a meaningful impact in the lives of affordable housing residents? We’re seeking an innovative and dedicated Resident Service Coordinator (RSC) at Marshall Fields Garden to develop and coordinate youth engagement services for residents. The RSC will lead and coordinate dynamic youth engagement services by creating opportunities for youth to participate in programs and services offered by the property. You will also build meaningful relationships with community-based organizations and external stakeholders. The RSC will ensure programs align with our mission and meet Community Engagement standards by working closely with the Property Operations team and Vice President of Community Engagement. Reporting to the Director of the Marshall Field Garden Community Center, you’ll be at the forefront of driving meaningful change in residents’ lives. If you’re ready to bring your expertise and passion to a role where you can truly make an impact, we’d love to hear from you! ESSENTIAL JOB FUNCTIONS: Build a youth engagement program at the property that is focused on delivering programs and services for which residents want to participate. Youth engagement programs offered at the property will be focused on continual activation of amenity space, such as the outdoor courtyard and play areas, along with the property’s community center. Assist the Director in developing effective outreach and community activities, including recruiting residents for community programs and initiatives such as playground builds. Coordinate resources for residents that address key community outcomes: education, health and wellness. Create a safe and engaging learning environment for young people in our community. Serve as a resource for residents and staff by building a comprehensive understanding of available community services and resource referrals, and programming including but not limited to, behavioral and mental health support, after school programs, scholarship opportunities, youth engagement, fitness and sports, Host events through the community to engage young people. Build and nurture relationships with resident association, local government officials, community organizations, and other stakeholders to support community development efforts. Represent Related Affordable at forums, public meetings, and community events, including resident kickoff meetings. Qualifications Anticipated salary range: $50,000 – $55,000 USD per year This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate’s qualifications, geographical location, and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans, and paid time off. Final compensation offers will be determined following a thorough assessment of the candidate’s background and the requirements of the position. WHY YOU’LL LOVE IT HERE Lots of paid time off (19+ days!) – we value your life outside of work. Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs Mental health resources, such as counseling, are available to our team members Fertility benefits – such as surrogacy, adoption assistance and more! Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world! Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more! POSITION REQUIREMENTS / QUALIFICATIONS: Associate’s or Bachelor’s degree in Education, Community Development, Healthcare, Human Services, Psychology, Social Work, or related field. 1 to 3+ years of relevant work experience providing services in multifamily housing environment or nonprofit social service organization serving youth, families and seniors. Must hold an active Illinois Leasing License or obtain one within 120 days of employment. Experience working with youth and families pertaining to youth enrichment and education. Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions. Overview Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing. We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.
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