POSITION SUMMARY: Responsible for providing resident support services afterhours to the ESSHI Participants within phase II of the Meadows. ESSENTIAL DUTIES & RESPONSIBILITIES: + Responsible for on foot rounding of phase II of the Meadows to be proactive with enforcing property management house rules & ESSHI obligations. + Follow rounding schedule as outlined by ESSHI Program Manager. + Maintain both written and electronic record of interactions throughout shift. + Follow established protocol for reporting incidents to on call, Property Manager, throughout shift. + Establish rapport with ESSHI Participants and Meadows Tenants to help facilitate a sense of community within the Meadows phase II property and promote safety awareness. + Must have the ability to problem solve and think quickly in high stress situations. + Possess the ability to communicate clearly. + Perform afterhours lock outs with agreeing participants and complete appropriate documentation. + Able to approach and deescalate situations occurring on property in a safe manner. + Assist ESSHI participants with grocery/mail deliveries; including carrying to apartments. + Be knowledgeable and able to speak to and enforce ESSHI obligations/agreements. + Provide supportive services after hours in adherence with the program directives. + Perform all other duties as outlined by the Program Manager/Director. QUALIFICATIONS/EDUCATION/EXPERIENCE: + Associates Degree – Human Services or related field. + Preferred experience working with aging population. + Have good physical health, as indicated by documentation in the Human Resources Files, the ability to lift 50lbs and remain on feet throughout majority of shift. + This position does have regular and substantial unsupervised or unrestricted physical contact with individuals receiving services and is required by law to be fingerprinted for a criminal history record check. + Must possess the ability to make independent decisions when circumstances are warranted. WORK ENVIRONMENT/HAZARDS: + Job related tasks do not involve exposure or potential exposure to blood, body fluids, or tissue and Category I tasks are not a condition of employment. + OSHA Exposure Category III PHYSICAL DEMANDS: Stands, bends, and walks most of the day. WORK CONTACT GROUP: Co-workers, participants, family members, and individuals in the community. SUPERVISED BY: ESSHI Program Manager