After undergoing a transformative restoration, The Waldorf Astoria New York is set to reignite its magnetic allure.  The Waldorf Astoria New York is seeking team members to unveil a new era of luxury which embodies the spirit of New York City.

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With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.  

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Want to learn more? Hotel Website, Instagram, Facebook, YouTube

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Classification: Full-Time

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Shift: Various – must be available weekdays, weekends, and holidays.

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Pay Rate: The hourly pay rate for this role is between $30.98 - $41.31 and is based on applicable and specialized experience.

A Residential Attaché is responsible for providing exceptional resident and guest services at the Waldorf Astoria New York's residential component.

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What will I be doing?

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As a Residential Attaché, you would be responsible for providing and assisting residences and their guests in the Waldorf Astoria New York residential component in its continuing effort to deliver outstanding service. Specifically, you would be responsible for performing the following tasks to the highest standards:

\n\nSupport residential service operations to include, but not limited to attending to residents and their guests needs and requests which may include but not limited to scheduling and planning experiences, services, and requests in the support of private residences.   \nResearch and display a full and complete understanding of New York City to provide key recommendations for services.  \nCurate arrival and departures for residents and guests. \nSupport residents and their guests in an attentive and friendly manner. \nSupport the Waldorf Astoria New York team as assigned.\n

What are we looking for?

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Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\n

In addition, we look for the demonstration of the following key attributes:

\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability\n\n

The following reflects preferred qualifications for this position:

\n\nAbility to receive or currently in receipt of a S-95 Certificate of Fitness.  \nPrior Luxury Residential Experience  \n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

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\n\nAccess to your pay when you need it through DailyPay\nMedical Insurance Coverage – for you and your family\nMental Health Resources\nBest-in-Class Paid Time Off (PTO)  \nGo Hilton travel discount program \nSupportive parental leave\nMatching 401(k)\nEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount\nDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)\nCareer growth and development \nTeam Member Resource Groups\nRecognition and rewards programs\n\n

 

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*Available benefits may vary depending upon property-specific terms and conditions of employment.

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