About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

RESPONSIBILITIES 

The Residential Attendant will work closely with the Residential Concierges being a reference point for arrival and departure; ensuring that all residents' deliveries are delivered promptly. The Residential Page/Attendant will also respond to requests in a timely and efficient manner set forth by our core standards. The Residential Page/Attendant will also be flexible in handling other duties related to the Residential Concierge department that will be assigned by the Residential Concierges. 

TASKS 

Has ability to provide valet service for residents and guests 

Safely and properly operates a golf cart for transportation of residents and supplies. 

Assist residents with luggage, transportation requirements, deliveries, parcels, wine deliveries, groceries, etc. following instructions as specified in the Residence Unit Admittance Forms 

Provide information regarding residential and/or hotel/resort events, services and amenities 

Assist residents transporting items to and from private storage if requested; ensuring “Pick up and Return” form is ready for resident’s signature 

Assist in Residential Lobby service - answer telephones at the residences’ concierge desk, deliver messages, packages, faxes, newspapers, letters, etc. to condominiums 

Assist to maintain the cleanliness of all common areas including, exterior walkways  

Reports deficiencies noted on common area floors, amenity spaces and in residential lobby to the appropriate staff 

Responds properly in any emergency or safety situation. 

Honors the resident/ guest confidentiality policy. 

Perform any special projects deemed necessary by your direct supervisor/concierge or Residential Leader 

ADDITIONAL RESPONSIBILITIES 

Handle all Owner interaction with the highest level of hospitality and professionalism, accommodating special request whenever possible; seek any opportunity to prevent owner glitches, assist in all enquiries in connection with the Residence services and facilities 

The ability to communicate residence requests effectively to the Residence Concierge to ensure prompt completion of tasks. 

Relieve other residential roles for meal periods and in case of emergency 

SKILLS AND COMPENTENCIES 

Secondary education 

Fluent in English and French, reading and writing 

Prior work experience in hospitality industry; ideally in luxury setting  

A valid driver’s license 

Moroccan passport holder