Counselor (Excelsior House Crisis Residential Treatment)

This is an on-site position. The schedule is Friday through Tuesday from 7:00am - 3:30pm PST, totaling 40 hours a week.

The pay for this position is $22.00-24.00 per hour.

About Didi Hirsch  

Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation’s first Suicide Prevention Center. We are a nonprofit organization providing care to nearly 200,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable.   

As an organization, we value equity, diversity, and inclusion. More than 1,000 dedicated employees and volunteers make Didi Hirsch’s work possible. We intentionally recruit and retain a workforce that is reflective of the communities we serve and strive to cultivate a sense of belonging for them. We embrace employees and candidates from all backgrounds who want to help make this vision a reality.  

Summary

As a Residential Counselor, you will play an active role in the crisis stabilization and support of adults who are dealing with persistent or acute mental illness, which may also include co-occurring disorders. You will provide crisis services within a structured, intensive program that lasts up to 28 days. Clients may come from outpatient intensive programs to prevent hospitalization or directly from hospitals to continue their stabilization in a warm, house-like environment.

Primary Duties

Provides supervision to clients with a history of mental illness. This could include case management, intakes, education, and crisis intervention. Interfaces with such agencies as the DMH, criminal justice services, Public Health and other related community agencies and resources to give and receive information relative to clients. Maintains documentation of all daily progress notes and ensures compliance with Agency policies and procedures, contracts and other regulatory agencies. Observes clients with self-administering medications and drug screening as needed. Provides crisis intervention and facilitates conflict resolution among the clients. Chaperons group sponsored trips and social functions; may drive seven-passenger van to transport clients; escorts/transports individuals to appointments outside facility. Develops and maintains counselor skills through seminars, workshops, or other forms of training/education. Actively participates in all team and staff meetings, community meetings and supervision/consultation. 

Position Requirements

At least 1 year experience in a related environment, particularly working with dual diagnosis clients. At least a High School diploma or GED. Knowledge of case management and conducting/facilitating individual and group counseling sessions for appropriate clients to be served. Knowledge of mental health programming, psychiatric crisis intervention, documentation and group/individual counseling in a multi-cultural and socio-economic environment. Strong PC and communication skills. Experience utilizing analysis and judgment to make decisions within outlined policies and practices. Current California driver license and a driving record acceptable to the Agency's insurance carrier. Candidates must be able to successfully pass our pre-employment screening, including a background check and finger print scan through CCL.    Our Vision

A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being.

Our Mission

Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access.

Core Values

Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care.
Diversity & Inclusion: We value diversity of background, experience, and ideas, committing to a workforce representative of the communities we serve. We celebrate differences and prioritize creating a sense of belonging.
Equity: We are dedicated to maintaining equitable practices in our healthcare delivery and workplace culture, and we work to dismantle disparities and discrimination within both systems of care and society.
Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients.
Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care, including stigma, systemic racism, and parity across payers, with the goal of access to high quality, integrated healthcare for all.
Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support.

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