At DuraServ, we are one of the top distributors of commercial door and dock manufacturers. Therefore, we aspire to be the most trusted provider in the industry.  Since opening the doors in 2001, our secret to sustaining continual growth has been our culture, which is focused on taking great care of every customer, treating employees well and with respect, and being “first and best” in all markets servicing our customers. 

Our Residential Installation Technicians install and service the equipment associated with residential overhead doors. Providing the best customer service in the industry allows us to continue raising the bar on what quality service looks like.

Essential Functions 

Responsible for loading the company trucks with the required materials for that dayPerform new installations and service on residential overhead doors and electric openers, as well as retro work (replacement doors)Install and service electrical and mechanical equipment to meet manufacturer standardsWork onsite to repair doors, operators, rolling and sectional doors, and secure brackets to mounting postsEnsure a safe environment by monitoring the door area and clearing debris, tools, and equipment from the job siteMaintain a service truck, ensuring it is clean and in good working conditionClear communication with team members ensuring directions for a job are clear, updating the office when job is doneAssisting team members with other job sites and covering to complete quick service callsUtilize tech support for troubleshooting equipmentThoroughly document all work performed and make recommendations for repairs

Knowledge, Skills, and Abilities

Excellent customer skillsExperience with electrical troubleshootingMechanical aptitudeProfessional attitudeEnergetic and flexibleSafety focusedAbility to identify additional tasks to be completed and willing to assist otherAbility to work in a fast-paced environment

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment and Physical Demands

Residential environmentProlonged periods in changing climatesMust be able to lift up to 30 pounds at times

Travel

This job requires no planned business travel.

Education and Experience

Mechanical Knowledge (Preferred)Electrical experience (Preferred) Residential Garage Door experienceHigh School Diploma0-1 Years of experience

Disclaimer 

This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.

EEO Statement

DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. 

Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.