About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.

We are turning up the volume in Music City and we want you to join our playlist! Weaving the warmth of southern hospitality with the intuition of Four Seasons service, our team is changing the landscape of Nashville.  

  

The Opportunity:  

We are seeking a Residential Services Attendant, an exciting opportunity to be part of Four Seasons Hotel and Private Residences Nashville! 

 

Responsibilities Include (but are not limited to): 

Helps processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner; stores and retrieves resident packages, groceries, luggage, dry cleaning and flowers 

Assist residents with luggage, transportation requirements, deliveries, parcels, wine deliveries, groceries, etc. following instructions as specified by the Resident 

Provide information regarding residential and/or hotel/resort events, services and amenities 

Assist homeowners transporting items to and from private storage as requested 

Assist in Residential Lobby service - answer telephones at the Residences Concierge desk, deliver messages, packages, faxes, newspapers, letters, etc. to condominiums 

Perform any special projects deemed necessary by your direct supervisor/concierge or Residential Leader 

Assists other Residential team members, including Management, Public Area Assistants and Residence Concierge, with responsibilities and duties in their absence or due to heavy volume periods 

Handle all Owner interaction with the highest level of hospitality and professionalism, accommodating special request whenever possible; seek any opportunity to prevent owner glitches, assist in all enquiries in connection with the Residence services and facilities 

The ability to communicate residence requests effectively to the Residence Concierge to ensure prompt completion of tasks 

Relieve other residential roles for meal periods and in case of emergency 

Helps ensure that the Residential Lobby, and other Common Areas are in optimal condition of cleanliness and tidiness at all times 

 

Preferred Qualifications and Skills: 

Previous Residential Services or Guest Services experience preferred, especially in a luxury environment 

Excellent communication skills and good command of the English language in all forms 

Must have a flexible schedule, ability to work early morning, afternoon, or evening shifts, weekends, and holidays 

Strong attention to detail 

Ability to use a variety of software 

 

About Four Seasons Hotel & Private Residences Nashville  

A soaring new landmark on the Nashville skyline, Four Seasons pays homage to the city’s creative spirit. 40 stories high, with 235 keys (42 suites) and 143 residence units, the property is located in the upmarket neighborhood of SoBro where floor to ceiling windows provide unobstructed downtown panoramic views. The hotel features 25,330 sq ft of meeting space, Mimo Restaurant and Bar, a luxury spa, and an outdoor pool deck.  

   

Service Culture  

Currently operating over 120 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do. 

 

What to Expect 

Dynamic Employee Culture where you are encouraged to be your true self! 

Inclusive and diverse employee engagement events all year-round 

Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay 

Sick Pay, Disability Coverage and Life Insurance 

Exclusive discount and travel programs with Four Seasons Hotels and Resorts 

Complementary Uniforms and uniform care 

Complimentary Employee Meals  

Comprehensive learning and development programs to help you master your craft. 

And so much more! 

 

Visa Requirements 

Authorization to work in the United States is required for this role. 

 

FOUR SEASONS HOTELS & RESORTS 

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. 

 

Learn more about what it is like to work at Four Seasons, visit us: 

http://jobs.fourseasons.com/ 

https://www.linkedin.com/company/four-seasons-hotels-and-resorts 

https://www.facebook.com/FourSeasonsJobs 

https://twitter.com/FourSeasonsJobs 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf