Position Summary

Expertise in private jet service, luxury hospitality and VIP aviation services to deliver an unparalleled, personalized experience for Elite patrons. This role requires an exceptional professional who can seamlessly coordinate private jet in-flight services, handle VIP requests, and provide top-tier personalized service both on and off-site.

Primary Responsibility Provide highly personalized luxury VIP Service to top-tier VIPs, ensuring exceptional comfort, satisfaction, and privacy, ensure their loyalty and preference retention, maintain the highest level of discretion and confidentiality Handle and fulfill VIP guest requests with precision and efficiency Anticipate guest needs and preferences, delivering bespoke experiences Provide On-Site & In-Flight Personalized Service, organize luxury in-flight dining, cabin setup, and personalized in-flight and onboard services Ensure all safety, comfort, and concierge-level services are executed with excellence Oversee and coordinate private jet services for VIP guests, ensuring a seamless travel experience Ensure compliance with aviation regulations and safety procedures, maintain familiarity with aircraft emergency equipment and evacuation protocols. Work closely with aviation partners and pilots to ensure VIP needs are met during flights Ensure onboard amenities, catering, and comfort align with luxury hospitality standards Act as a liaison between VIP guests, aviation teams, and hospitality departments Ensure clear communication of VIP preferences and seamless execution of personalized services Provide timely updates to management on guest preferences and service improvements Requirements Bachelor’s degree in Hospitality Management, tourism or a related field preferred Minimum 3-5 years of experience in cabin service, private jet service, luxury hospitality or VIP guest services, experience as a Chief Flight Attendant is an advantage. Certified Flight Attendant with experience in an aviation company or Experience in aviation or a related field (e.g., flight attendant, private aviation handling, or similar role). Knowledge of aviation safety procedures and Safety Management System (SMS) policies. Strong knowledge of luxury service standards, fine dining etiquette, and VIP hospitality Experience managing guest preferences and handling high-profile clientele. Fluent in English, Cantonese, and Mandarin (additional languages are a plus). Exceptional interpersonal, organizational, and problem-solving skills Ability to work flexible hours, including travel coordination outside of standard shifts Impeccable professional appearance, grooming, and communication skills.