At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
Resource coordinator, Nurse The Resource Nurse is an important member of the unit-based leadership team in clinical practice environments to extend leadership presence and provide clinical support. Under the leadership/direction of the Donor Collection Manager, the resource nurse is a representative of the Blood Transfusion Service (BTS) – Donor Services and supports the Donor Collection Manager in translating the vision and values of the Blood Donor Center, Blood Donor Mobile Units, Apheresis Collections, and the Component Processing Lab. The resource nurse helps to develop the very best staff, assists with assessing and improving clinical operations, and providing the highest level of care to MGH blood donors. The resource nurse may perform leadership functions as developmentally appropriate under the mentorship and coaching of the Donor Collection Manager and may be assigned the management of specific projects. Principal duties and responsibilities: - Identify process improvement opportunities and collaborate to build/implement process changes. - Support Nurse Manager and BTS Compliance Officer to ensure staff readiness for regulatory agency inspections. - Provide a clinical leadership presence to maintain team culture aligning with Mass General Brigham employee expectations, and departmental expectations. - Provide onboarding and training competency updates to Nurse Manager. Collaborate to maintain a training schedule, adjusting according to employee learning needs. - Provide solution-oriented feedback/problem solving to peers and follow appropriate departmental escalation tactics. - Assesses, observes, demonstrates, and evaluates donor carer. - Maintains a safe environment for donors and staff within the assigned areas in compliance with SOPs. - Ensures complete confidentiality of donor information in compliance with HIPAA guidelines. - Collaborate with Nurse Manager and Compliance Officer to conduct investigations for SOP deviation and collectionerror incidents. - Oversees Blood Donor Center daily workflow. - Collaborates with intra-departmental areas such as donor services, blood bank, BTS medical team, to provide the best care possible to donors. - Takes initiative and a proactive approach to troubleshoot clinical challenges that arise day to day. - Works in clinical assignment according to staffing departmental needs. - Assumes other departmentally appropriate tasks as delegated by Nurse Manager. - Ensures that all donor and quality control records are accurate and complete, in collaboration with Nurse Manager. - Is actively involved in the inventory and management of critical supplies. Requires lifting of supplies and equipment weighing 20 lbs. or less. Education: - Identifies educational needs of the staff. - Communicates progress of staff development to the Donor Collections Manager. - Be responsible for and assists in the orientation and training of all new staff members. - Ensures competency levels are achieved and maintained. Professional Development: - Identifies learning needs and goals and designs a plan to meet them. - Maintains necessary clinical skills through self-directed practice. - Supports and participates in departmental administration and institutional committees.
Qualifications
Education: Bachelor of Science in Nursing required. Associate’s Degree in Nursing with 3+ years of clinical experience. Experience: Required: A minimum of 2-5 years of resource nurse/charge nurse/leadership experience in clinical settings. Preferred: Additional non-supervisory experience in blood donor collection, experience in apheresis or dialysis and/or critical care experience highly desirable. Reasons to Choose MGH - Mass General is the #1 hospital in New England based on U.S. News Best Hospitals for 2023-2024 - Collaborate with the brightest minds in medicine to provide quality care to our patients - Lucrative benefits and generous paid time off About Mass General Hospital Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to providing our employees with a rewarding and fulfilling career. Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve great things. We are also committed to providing our employees with a work-life balance that allows them to thrive both professionally and personally. If you are looking for an exciting and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work.
Additional Job Details (if applicable)
Additional Job Description
Remote Type
Onsite
Work Location
275 Charles Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.