Eaton’s Engineering Service & Systems division is currently seeking a Resource Coordinator. This role is located out of Wilsonville, OR. 

 

The expected annual salary range for this role is $​​​​​​​63,749 - $93,500 a year.  

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. 

 

The Resource Coordinator is a pivotal position to the District Operations Center’s success. Resource Coordinators work with all stakeholders, internal and external, to understand the details of the job to coordinate staffing and consequent customer entrance requirements, materials and test equipment orders, and manage time entry.

  

 

What you’ll do: Be responsible for appropriate resource planning of field service employees within SalesforceReview Salesforce time entry and manage unassigned time- any jobs without purchase orders assigned time to jobs once they were receivedUpdate job schedule due to customer changes, emergency work, and schedule changesSchedule warranty, emergency, and productive jobsObtain necessary test equipment and materials based on job requirements Ensure District Operations Center  and/or Eaton employees on-site meet customer entrance requirements, including coordination of required trainings, background checks, drug screenings, etc.Field emergency customer calls to gather critical information and pass it on to the appropriate party for actionProvide clear project details and customer expectations on work to be performedComplete work order requirements and update when orders can be invoicedParticipate in backlog meeting reviewsMaintain strong communication with sales engineers, Sales, and customersHandles administrative tasks of District Operations Center - shipping and receiving, ordering test equipment or materials needed of job sitesQualifications:

Basic Qualifications: 

High School Diploma or GED equivalent from an accredited institution Minimum of three (3) years of experience with customer service, scheduling, planning, or project coordination in a manufacturing or service environmentMust be authorized to work in the United States without company sponsorship now and in the future No relocation is being offered for this position. Only candidates residing within a 50-mile radius of location listed in the job description will be considered. Active duty military candidates are exempt from this requirement.  

 
Preferred Qualifications: 

Associate’s degree from an accredited institution Skills: Occasionally required to lift/carry/push/pull up to 50 pounds Strong computer skillsStrong communication skillsKnowledge of power distribution, control products, as well as field service practices and procedures, employee relations and quality programs. 

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.