Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

About the Role

We are looking for a Resource Manager to join the Workday Global Resource Management team, focusing on staffing and resource planning. This person must be a teammate who can work across many different organizations and time zones. The candidate should have a desire for quality and customer service and enjoys working in a dynamic, fast-paced environment. They will be detail-oriented, organized, self-motivated, accomplished, and an excellent communicator. As a member of the team, they will interact with various cross-functional teams in support of Workday Resource Management and Professional Services.

This role will lead to acquiring knowledge of Resource Management and staffing, while collaborating within a team to fulfill customer requests. They may also work with Legal, Finance, Accounts Receivable, Delivery Services Systems, and Delivery Enablement teams.

Workday Staffing:

Assign Workday consultants to meet needs. Work directly with market segments to supervise and fulfill all open staffing needs.

Aid in staffing discussions regarding risk areas, i.e., supply/demand, over/understaffed, shortage of a specific skill, etc. and review these with internal partners.

Actively participate in and facilitate pipeline reviews for visibility on future projects.

Collaborate with regional Resource Managers to address staffing requirements.

Work with Consulting Managers to coordinate onboarding new consultants to ensure a successful ramp-up period.

Ensure new consultants are trained and ramped on processes, systems, and tools that relate to the Resource Management function.

Contribute to special projects with senior RMs/Project Management Office and Consulting leadership.

Operational Duties:

Complete data management and upkeep in all internal systems as it relates to Professional Services resources.

Work with resource manager(s) and field resources on reports related to the Professional Services business. This may include auditing and analyzing data to compile project statistics, reports, and dashboards.

Facilitate meetings with extended Resource and Consulting Management teams and other groups, note-taking, tracking of action items, and detailing outcomes.

Work with Delivery (Delivery Directors and Engagement Managers) on consultant forecast accuracy.

Assign Workday and/or partner resources on projects using Workday's Professional Services Automation tool.

Provide feedback to ongoing process improvement discussions and activities.

Staffing administration, light reporting, and PSA system support.

About You

Basic Qualifications

2+ years of experience with Resource Management knowledge and ability to analyze data, reports and dashboards and a willingness to “dive into” systems and formulate new and better ideas on how to support stakeholders.

2+ years of experience in relationship management and providing excellent customer service.

Proficient in Word, Excel, PowerPoint, Google, and desirable in Miro.

Other Qualifications

A reliable, fast learner, willing to master new tools and processes as part of the assigned projects.

Can adapt to an ever-evolving environment with a positive demeanor.

A background of working in a fast-paced environment with conflicting priorities and adapting to change.

Able to match appropriate resources (consultants’ area(s) of expertise, career plans, etc.) to projects and think proactively to solve complex staffing solutions.

Ability to qualify resources by validating certifications and work experience.

Strong attention to detail and can follow defined process steps.

Proven experience of approaching tasks with innovation and initiative.

Demonstration of excellent organizational, time management, and interpersonal skills - both written and verbal.

Excellent critical thinking, including the ability to identify, understand, and generate solutions to problems.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!