Position Summary:

The Resource Navigator is part of the prevention team at WestCare TN is an integral member of the prevention team responsible for connecting participants and staff with up-to-date, comprehensive local resources. Working closely with the Outreach Coordinator, the Resource Navigator ensures the program has current access to public health care, government assistance, and community services that support holistic health and wellness. This position serves Cocke County only.

 

Essential Job Functions:

Collaborate with the Outreach Coordinator to identify and maintain connections with local healthcare providers and community organizations. Maintain and update a detailed database of healthcare and support services including alternative pain management, pain management clinics, massage therapy, telehealth providers, and programs addressing physical, mental, and spiritual wellness. Research and verify availability and eligibility criteria of services to ensure participants have access to relevant resources. Provide resource information to program staff and participants to facilitate appropriate referrals. Support outreach efforts by supplying resource information for workshops, educational materials, and community engagement activities. Track and report resource utilization and gaps to inform program planning and improvements. Establish and nurture relationships with public health, government, and community partners. Maintain accurate records and documentation related to resource mapping and navigation activities. Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation. Collaborate with other WestCare Tennessee team members to promote and meet requirements. Participate in Will engage and complete the required WestCare Tennessee eLearning, and any other program related trainings. Perform other duties assigned by the Project Coordinator/ Director