Resources and Services Navigator - CYFS Posting Begin Date: 2025/01/13 Posting End Date: 2025/01/27 Category: Community Services Sub Category: Community and Social Services Work Type: Full Time Remote: Flexible Hybrid Location: Boise, ID, United States Minimum Salary: 20.08 Maximum Salary: 20.08 Pay Rate Type: Hourly Description DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS Applications will be accepted through 4:59 PM MST on the posting end date. Want to work in a fast-paced small team environment? Want to make a difference with families facing homelessness and work with our community? The Service Integration – Navigation program has an opportunity for a Resources and Services Navigator . The ideal candidate will work closely with our community partners and create plans with families that promote stability, self-sufficiency, health, and safety so that children may be cared for in their own homes or in the homes of relatives. Apply today to make a difference! This announcement may be used to fill future permanent and temporary positions. It is located in our Boise office. This position may be eligible for telework after successful completion of probation and necessary training. The Idaho Department of Health & Welfare is a drug-free workplace. Any applicant offered employment in this position at the Idaho Department of Health and Welfare will be required to pass a pre-employment drug test. In addition, successful candidates will be required to complete a criminal history background investigation. Employment is dependent upon satisfactory results of the investigation. BENEFITS: BEST RETIREMENT AVAILABLE IN THE NATION We have one of the Nation's best state retirement systems (https://www.persi.idaho.gov/members-1/) (PERSI) that offers a lifetime benefit. OTHER EXCELLENT BENEFITS + 11 paid holidays + Generous vacation and sick leave accrual beginning as soon as you start + Paid parental leave (https://dhr.idaho.gov/information-for-state-employees/) + Medical, dental, vision insurance - incredible rates! (full-time/30+ hours per week) + PERSI Choice 401(k) + Deferred compensation plan + Life insurance + Short and long-term disability insurance + Student Loan Forgiveness (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) + Wellness programs + Employee Assistance Program (EAP) + Flexible Spending Accounts (FSA) + Wide variety of training opportunities + Some positions offer flexible hours and/or telecommuting EXAMPLE OF DUTIES: + Identify individual and family strengths and service needs through skillful interviewing and discussion with participants, and review of enrollment forms and requests for service. + Provide appropriate information, referral, and diversion to community resources to meet identified needs. + Identify and schedule additional assessments, gather collateral information as needed for processing applications and for assessments. + Provide interim case management to facilitate client access to support services; take action to reduce risk to client by making appropriate referrals; develop interim case plan and work with participants to ensure goals are met. + Introduce and educate families on department services and community resources, the assessment process, and participant rights. + Assist and support families in the identification of needs, completion of applications, development of service goals, and the assessment process. + Refer cases to cross-program teams for development of an integrated service plan and ongoing case management. MINIMUM QUALIFICATIONS: You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below. + Good knowledge of human services principles and practices. This is typically gained by a bachelor’s degree or higher in a human services field (social work, education, nursing, psychology, counseling, sociology, etc.)ORat least three years of work experience as a human services professional (e.g. social worker, counselor, rehabilitation specialist, etc.) assisting individuals and families with accessing community resources including benefits and services. + Experience in case management. This is t ypically gained by at least one year of professional case management experience that included case plan development and monitoring. Learn About a Career with DHW (https://healthandwelfare.idaho.gov/about-dhw/dhw-careers) ***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications. If you have questions, please contact us at: Email is the quickest way to get an answer to your questions. (answered Monday through Friday during business hours MST) EMAIL: [email protected] PHONE: (208) 334-0681 EEO/ADA/Veteran: The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected]. Preference may be given to veterans who qualify under state and federal laws and regulations.