About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one-of-a-kind wine country resort set within a world-class vineyard. Discover innovative and seasonal cuisine at Michelin-starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five-Star resort.

We're Hiring a Expeditor/Food Runner!

The Four Seasons Napa Valley is looking for an individual who shares a passion for Food & Beverage and who infuses excellence into everything they do.

About Four Seasons Resort and Residences Napa Valley

Situated at the northern end of Napa Valley off the famed Silverado Trail, Four Seasons Resort and Residences Napa Valley will offer experiences that will capture the imagination of even the most seasoned wine country visitors.

About the Position

Assist the server with delivery of food from kitchen and completing guest requests to ascertain satisfaction and ensure exceptional service.

Deliver food to the correct tables and seat numbers while giving an accurate and appealing description of food. Strong food knowledge is preferred.

This role has direct contact with guests and as such good communication skills are a necessity. 

Assist in clearing, cleaning and set-up of tables, chairs, linens, china, glass and silver for service in an unobtrusive manner; greet guests according to Four Seasons Standards to ensure superior service.

Greet guests in a professional manner, serve beverage and food items while explaining the contents, and anticipate and service the guest’s needs before requests are necessary.

Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests. 

Assist in stocking linens, china, glass, silver, and food items for service; assist in preparation of smaller items such as toast, soup, or beverages.  

Assist in the breakdown, cleaning and set-up of buffets and food stations. 

Assistance with guest service including retrieving food from the kitchen using a tray and safely transporting it to guest, as well as removal of items from the guest’s table.

Work harmoniously and professionally with co-workers to assist in set up and clean-up of tables; restock items and utensils necessary for plating within the respective restaurant.

Who You Are...

Minimum one year’s food service or related work.          

Ability to communicate professional and accurately.

Job requires ability to stand for 8 hours. Able to lift and carry up to 20 pounds.

Previous experience in a luxury and/or Michelin starred environment, highly desirable.

High school education, cooking school or culinary institute education preferred. 

Ability to multi-task in a high volume and demanding environment. 

Strong problem-solving skills, ability to handle difficult situations and guests. 

Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts. 

About the company

Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees.  Our employee-centric approach will have you feeling like family in no time!

Benefits & Compensation Information Four Seasons Resort and Residences Napa Valley employees can enjoy:

Hourly: $20.50

Competitive Salary & Benefits

Cigna medical and dental benefit options

8 weeks of New Parental Leave Pay

Excellent Training and Development opportunities

Complimentary accommodation at other Four Seasons Hotels and Resorts

Complimentary Employee Meals

401k Retirement Plans

This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization.

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-res

https://www.instagram.com/auronapavalley/

https://www.instagram.com/trussnapavalley/

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at jobs.napavalley@fourseasons.com.

Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: Know Your Rights.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf