Restaurant General Manager, Bourbon Steak - Waldorf Astoria Monarch Beach Resort and Club
Hilton
Join us in Orange County, California and live in one of the nation's top vacation destinations with year\-round sunshine, picturesque beaches, premiere attractions and a lively dining and arts scene\.
The award\-winning Forbes 4\-Star and AAA 5\-DiamondWaldorf Astoria Monarch Beach Resort & Club is looking for a **Restaurant General Manager** to join the _Bourbon Steak_ Team\!
Located in the beautiful coastal town of Dana Pointadjacent toLaguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid\-back vibe and fun, active lifestyle\.
The resort is perched on175 acresatop a 150\-foot seaside bluff with over 400 rooms,115,000 square feetof indoor and outdoor meeting space, and 8 food and Beverage outlets\.This includes4 restaurants, a beach club, lounge, marketplace, andin\-room dining\.
At Waldorf Astoria, we create unforgettable experiences for ourguests, meaningful opportunities for our Team Members, and a positive impact in our community\.
**_Want to learn more?_** Hotel Website \(https://www\.waldorfastoriamonarchbeach\.com/\), Facebook \(https://www\.facebook\.com/waldorfmonarchbeach\), Instagram \(https://www\.instagram\.com/wamonarchbeach/\)
In this role, you willthe overseeing Bourbon Steak, managing an Assistant General Manager, Floor Supervisor and team of 40 Front of House Team Members, reporting to the Director of Food & Beverage\.
The ideal candidate willThe ideal candidate willmust be an exceptional leader with a passion for creating extraordinary experiences, a talent for training and developing others, and experienced in all aspects of restaurant operations \( _ex\. financial performance, social media reputation, local market capture, and employee relations_ \)\. At least 3 years of experience as a Restaurant General Manager in an upscale dining environment is required\. Strong beverage knowledge and prior luxury hotel experience are a plus\.
+ **Classification:** Full\-Time
+ **Shift:** Various – must be available to weekdays, weekends, and holidays\.
+ **Pay Rate: ** The annual salary range for this role is _$105,000 \- $120,000_ and is based on applicable and specialized experience and location\.
**What will I be doing?**
As a Restaurant General Manager, you would be responsible for directing and administering the activities and services of a designated restaurant\(s\) in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Plan and direct all aspects of restaurant operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
+ Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
+ Create and maintain customer database and partner with Sales and Marketing/Public Relations on marketing strategy
+ Maximize efficiency technology system\(s\) \(i\.e\. Open Table\)
+ Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
+ Ensure compliance with health, safety, sanitation and alcohol awareness standards
+ Initiate and implement up\-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue, including, but not limited to, creating new menus and cross\-selling products and services hotel\-wide
+ Recruit, interview and train team members
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**The Benefits** – Hilton is proud to have an award\-winning workplace culture ranking\#2 Best Company To Work For in the U\.S\. \(https://hilton\.taleo\.net/enterprise/Hilton named \#2 Best Company To Work For in the U\.S\)
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Access to your pay when you need it through DailyPay
+ Health insurance
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
+ Go Hilton travel discount program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Supportive parental leave
+ Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount
+ Debt\-free education \(https://newsroom\.hilton\.com/corporate/news/hilton\-announces\-new\-education\-benefit\-through\-partnership\-with\-guild\-education\): Access to a wide variety of educational credentials _\(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)_
_\*_ _Available benefits may vary depending upon property\-specific terms and conditions of employment_ _\._
_ \#LI\-JP2 _
**Job:** _Bars and Restaurants_
**Title:** _Restaurant General Manager, Bourbon Steak \- Waldorf Astoria Monarch Beach Resort and Club_
**Location:** _null_
**Requisition ID:** _HOT0BDG6_
**EOE/AA/Disabled/Veterans**
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