Jackson Hole, Wyoming, USA
10 days ago
Restaurant General Manager
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Located at the base of Snow King Mountain, just a few blocks from downtown and 20 minutes from the Jackson Hole Airport, Snow King Resort Hotel boasts breathtaking views of the Teton Mountain Range and offers its guests a wide variety of activities and amenities. As Jackson’s largest venue, Snow King Resort Hotel offers over 20,000 square feet of combined indoor and outdoor function space. Featuring 203 guest rooms and vacation luxury condo rentals. Overview Responsible for maintaining a consistently smooth running operation. Responsible for promoting and marketing to increase patron awareness and revenues. Monitor and critique food quality and service levels. Hiring, and training of all staff. Forecasting and scheduling of staff according to occupancy levels. Daily tracking of payroll and revenue. Coaching and counseling staff, as well as holding monthly meetings for staff. Ensure physical atmosphere and cleanliness of restaurant, including inspecting tabletops, and side-stations. Monitoring of all current inventories and assist in end of the month inventories. Responsible for ordering of new product. Attending department head, conference review, food and beverage and pre-con meetings as required. Responsible for timely performance evaluations of staff. Maintaining profitability of restaurant through forecasting and staffing. Communicate with Director of Food and Beverage on all upcoming events, promotions, new products, etc. Handling of guest complaints in a professional and efficient manner. Providing a pleasant and efficient atmosphere for staff and guests. Respond to any reasonable task assigned by Director of Food and Beverage. Assist in the restaurant in whatever capacity needed. Help and Support in other food and beverage outlets when needed. Qualifications Restaurant Management experience Ability to make quick decisions in high stress situations. Excellent customer service skills. Pleasant and positive personality. Well organized.
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