West Hollywood, CA, USA
20 days ago
Restaurant General Manager

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

If you are an internal applicant, please log into Workday and apply for your application to be considered.

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At Pendry West Hollywood, It’s All Because of YOU!   

   

Restaurant General Manager 

 

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun.  At Pendry West Hollywood, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry West Hollywood is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.   

   

Your Leadership    

Provide strategic and operational leadership, guidance, direction, and tactical expertise on the hotel’s restaurants 

Drive hotel profitability through revenue generation in the restaurant, cost control, guest satisfaction, and associate engagement 

Assist F&B Managers with daily restaurant operations, floor support, special events, and restaurant reservations 

Responsible for the selection, training, and development of personnel within the department 

Maintain constant communication within the restaurant 

Provides conflict resolution and ensures disciplinary and termination procedures are followed and that all workplace standards are upheld 

Promptly addresses all operational issues with Management and Staff 

Monitor all elements (lighting, music, temperature), business levels, staffing levels, service levels, Forbes standards, service timing, dining room cleanliness and take steps to ensure food/beverage quality and presentations are met at all times 

Responsible for maintaining the cleanliness and accuracy of the restaurant menus 

Control payroll and equipment costs (minimizing loss) 

Responsible for the financial management of the operation  

Responsible to attend all restaurant daily line-ups and weekly meetings 

Ensure the department abides by all safety and sanitation policies   

Create and maintain staffing schedules, ensuring appropriate coverage  

Develop and manage departmental budgets, forecasts, and financial reports, monitoring expenses and revenue performance 

Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality 

Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards 

Deliver on guests’ expectations and have the desire to create WOW moments   

Perform additional duties as assigned that may be outside the scope of duties, based on business needs     

 

About You    

You are passionate about restaurant operations   

You are exceptional in leading a team   

You are passionate about providing exceptional service and creating memorable moments   

You are open to learning, developing, and growing both yourself, personally, and helping others do the same   

You are trustworthy and have integrity   

 

Must Haves    

Prior Food and Beverage Management experience required 

Excellent verbal and written communication skills   

Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer   

Microsoft Office products; Word, Excel, PowerPoint, and Outlook  

Embrace Technology – continually learn, adapt and master to new operating system 

Knowledge of food service techniques and cost controls such as labor, productivity, food cost and other expenses  

Knowledge of food and alcoholic beverages 

Knowledge of hotel food and beverage operations  

Budgetary analysis capabilities 

Ability to work a flexible schedule including weekends and holidays   

Luxury hotel experience, a plus   

 

You will Enjoy    

DTO (Discretionary Time Off)   

Healthcare benefits   

Health Savings Account and Flexible Spending Accounts   

401 [k] retirement plan with company matching, fully vested, and loan option   

Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees   

Fertility & Family Forming Assistance   

Parental leave pay differential   

Pet Insurance   

Hotel discounts   

Free meals    

Fitness & wellness discounts   

LinkedIn Learning membership   

Hearts of Pendry West Hollywood/Hearts of Pendry community engagement   

Associate’s events throughout the year   

 

Physical Requirements    

Grasping, holding, sitting, walking, repetitive motions, bending over   

Ability to stand and exercise mobility for extended periods of time during your scheduled shift   

Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift   

Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis   

 

At Pendry West Hollywood, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location. 

The pay range for Restaurant General Manager is $82,000 to $115,000.  
 The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions. 

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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