**JOB DESCRIPTION - GENERAL MANAGER** **Reports to: Franchise Owner** Want to be a part of the Chick? Looking for a restaurant career like no other you have ever experienced? One in which life balance is a part of our culture. Yep, we are **closed on Sundays** , and have **no early morning or late night hours of operations** . Looking for a great opportunity to be in on a ground floor opportunity with one of the fastest growing regional chains in the Fast Casual Restaurant segment? If you are an expert in developing teams to deliver a superb experience for your guest. Then you need to quickly act on this once in a life time opportunity to lead and develop a team for Chicken Salad Chick. **Summary of Position** Direct, coordinate, implement & manage the planning, organizing, training and leadership necessary to achieve identified objectives/goals for sales, cost controls, employee hiring/training/retention, Guest service/satisfaction, product quality, and cleanliness/sanitation. Position is responsible for ensuring adherence & compliance for all standards of operating a CSC location. **Physical Demands:** + Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects + Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday + Must be able to work and perform all duties at any station in the kitchen or service area **Education and Experience:** + Three to five years related experience and/or training; or equivalent combination of education and experience **Required Knowledge, Skills, and Abilities:** + Excellent written and oral communication skills + Excellent organization skills + Ability to multitask + Working knowledge of back office tools + Ability to quickly learn and master new computer software **Behavior Characteristics:** + Allocate at least two hours per week to planning + Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members + Combine critical thinking and practical leadership to create a culture of innovation + Effectively coach and give direction + Intentionally and methodically grow and nurture relationships with the staff + Be able to connect with a multicultural team + Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year + Enthusiastically and passionately lead the Kitchen team **Duties & Responsibilities:** + Three years of proven restaurant General Manager Experience + Serve as a Brand Ambassador for Chicken Salad Chick. + Understand & adhere/comply to all policies, procedures, standards, specifications, guidelines and training programs. + Ensure that all Guests feel welcome and are given responsive, friendly and courteous service. + Ensure that all products are consistently prepared and served according to CSC standards. + Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. + Control cash and other receipts by adhering to cash handling and reconciliation procedures. + Make employment and termination decisions. + Operationally fill in as needed to ensure guest service standards and efficient operations. + Continually strive to develop staff in all areas of managerial and professional development. + Prepare all required paperwork, forms and reports in an organized and timely manner. + Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs. + Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures. + Oversee and ensure that employee performance appraisals are completed on a timely basis. + Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to each and every guest. + Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for violations of company policies, rules and procedures. + Understand and comply with all federal, state, county and municipal regulations pertaining to health, safety and labor requirements for the restaurant, employees and Guests. + Develop, plan and implement restaurant marketing, advertising and promotional activities and campaigns, in accordance with the Brand Standards. + Always adhere to Brand Standards for uniform appearance and personal grooming. If all of this sounds like the opportunity you are looking for we offer compensation commensurate with experience along with a benefits and bonus program. Don’t wait this opportunity is not going to be around long! We look forward to hearing from you. **Company Introduction** Welcome to Chicken Salad Chick, where we offer delicious, scratch-made, Southern-style, craveable favorites served from the heart. We don’t believe in strangers, just friends we haven’t met yet—so come in and enjoy! You’ll find fresh, healthy fare and gracious hospitality at our chicken salad restaurant. We know everyone has a different idea of what makes the perfect chicken salad recipe, so we’ve created several options. If you’re a chicken salad lover, you’ll discover something here to satisfy your tastes. From simple to savory to fruity and nutty or even a little spicy, you can pick the chick that suits your mood. We have over a dozen varieties of chicken salads along with pimento cheese or egg salad, served by the scoop, sandwich, or bowl. You’ll also find delicious sides, soups, and desserts in addition to the scoops of chicken salad that started it all.