Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.

Job Specific

Supervises restaurant activities in absence of ManagerControls Reservation Book, accepts reservations and enters them accurately into the recordMaintains guest history files and uses information to enhance repeat guests experienceAssigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal periodMaintains guest records to; record arrival, cover count, seat assignment, turnover, availabilityInspects menus to ensure cleanliness and acceptabilityGreets guests in a polite professional mannerDetermines guest needs, verifies table availability, assigns appropriate table for seatingGuides guests to appropriate tableAssists guests with seating, and presents menuEnsures removal of unnecessary place settings at occupied tablesNotifies server of guest seating, and communicates any special needs or requestsInspects dining room appearance constantly, assigns correction of deficiencies to appropriate team memberMonitors dining room activity, assists Servers and Assistants as needed to ensure performance to standardAssigns post meal side work, inspects dining room and service areas to ensure completion of all tasksOther duties as assigned

General

Promotes and applies teamwork skills at all timesNotifies appropriate individual promptly and fully of problems and/or unusual matters of significanceIs polite, friendly, and helpful to guests, management and fellow team membersExecutes emergency procedures in accordance with hotel standardsComplies with required safety regulations and proceduresAttends appropriate hotel meetings and training sessionsMaintains cleanliness and excellent condition of equipment and work areaComplies with hotel standards, policies and rulesRecycles whenever possibleRemains current with hotel information and changesComplies with hotel uniform and grooming standards