We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
 

Restaurant Host/ Hostess is responsible to welcome and seat customers, check reservations, manage wait list when the restaurant is busy, and ensure that all parties are seated evenly across the restaurant.

Required Knowledge, Skills, and Abilities:

High school diploma or GED equivalent.Prior job-related experience preferred.Computer literate.7th/8th grade math skills required.Food Handlers CardAbility to communicate effectively with the public and other employees.Read, write, and speak English fluently.No employee will pose a direct threat to the health/safety of self or others.

Physical Requirement:

Exert physical effort in transporting up to 30lbs.Endure various physical movements throughout the work areas.Remain in stationary position for 5 hours throughout work shift.Satisfactorily communicate with guests, management, and co-workers to their understanding.

Duties:

Takes reservations for breakfast, lunch, or dinner.Plans and organizes reservations on restaurant seating chart.Greets guests as they enter the restaurant.Seats guests in an open section or at a reserved table.Provides guests with menus and ensures they are seated comfortably.Assigns guests evenly across different servers’ sections in the restaurant.Maintains restaurant’s seating chart throughout the shift.Adds guests’ names to waitlists as necessary.Takes drink orders for guests as they wait or directs them to the bar area as necessary.Notifies guests when a table is ready.Keeps the hostess station neat and organized.Assists in rearranging tables for large parties.Reports any problems or issues to restaurant manager.Attends staff meetings.Assists in setting up and cleaning up the restaurant during opening and closing shifts, respectively.Addresses and resolves customer concerns and complaints.Reorganizes seating chart if a server calls in sick.Keeps in contact with servers to make sure the seating chart is properly balanced.Thank guests for dining at the restaurant when they leave.Any other duties assigned by the manager or supervisor.Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.