Las Vegas, NV, 89102, USA
2 days ago
Restaurant Leader
*Description:* As the Restaurant Leader (RL), you will manage the overall operations of the restaurant including the restaurant's financial health, profitability, and success. Through leadership, development, and engagement of the restaurant team you will be key in creating legendary experiences for guests. The RL operates under the direction of the District Manager and directly leads a team of an Assistant Leader, Hourly Shift Leaders and Team Members (8-20 employees). This position has the potential to grow into a Multi-Unit position. Buffalo Wild Wings GO has an atmosphere that creates stories worth telling - for our guests and for our Team Members. With our famous wings and flavors in a streamlined and counter-service environment, this is the place to start the next phase of your career. We're a brand on the rise, and we need great people as we write the next chapter of our story. * * *Summary Of Responsibilities:* PROFITABILITY Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes Reviews key P&L lines to increase profitability for the restaurant Drives sales through proactive guest service, people development & operations management GUEST Motivates and directs employees to exceed guest expectations with accurate, friendly, and fast service in a clean facility Manages the guest experience through operations and timely response to Guest issues Problem solves guest feedback systems to determine root causes and develops action plans to address issues Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives PEOPLE Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team On-boards new employees by training and guiding them through the certification process Inspires the restaurant team by effectively managing individual and team recognition programs Provides coaching and feedback to Team Members, Shift Leaders, and Assistant Leaders to increase the restaurant team’s capabilities and raise restaurant performance Operations Manage restaurant labor using optimal Leader staffing and Team Member scheduling Ensures that the restaurant upholds operational and brand standards Performs duties of the Assistant Leaders & Shift Leaders when necessary Conduct weekly operational meetings with the Leadership team * * *Qualifications And Skills:* Must be at least eighteen (18) years of age High School Diploma or GED required 1-2 years of previous restaurant management experience Ability to prioritize own and others’ work and time to meet deadlines and objectives Demonstrated leadership skills Demonstrated understanding of guest service principles Available to work evenings, weekends, and holidays Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant *Benefits* Paid time off 401k Low-cost Health insurance Dental/Vision insurance Bonus potential Free meals and discounts Daily pay options Working vantage retail discount site Growth opportunities * * Company Introduction IT ALL STARTED 35 YEARS AGO WITH TWO GUYS DRIVEN BY HUNGER The year was 1982. Jim Disbrow and Scott Lowery had recently moved to Ohio from Buffalo, New York. All was fine until one day when the two were craving wings. Not just ordinary wings, but authentic Buffalo, New York-style chicken wings. With none to be found nearby, Jim and Scott had two choices: road trip to New York, or open a wing joint close to home. Lucky for us, they chose the latter. Hence, the beginning of Buffalo Wild Wings & Weck, now Buffalo Wild Wings®, the welcoming neighborhood atmosphere with a front-row seat for every sports fan that offers 21 mouth-watering signature sauces and seasonings.
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