Bronkhorstspruit, Gauteng
Restaurant Manager
R8 000.00
Responsibilities:
Staff Management:
· Hiring, training, and supervising restaurant staff.
· Scheduling shifts and ensuring proper staff coverage.
· Conducting performance evaluations and providing feedback.
· Resolving any conflicts or issues among employees.
Customer Service:
· Ensuring high levels of customer satisfaction through excellent service.
· Addressing customer complaints or concerns in a timely manner.
· Maintaining a friendly and welcoming atmosphere.
Operations Management:
· Overseeing daily restaurant operations to ensure efficiency.
· Monitoring food and beverage preparation to ensure quality and consistency.
· Ensuring health and safety regulations are followed.
· Managing opening and closing procedures.
Inventory and Supply Management:
· Ordering food, beverages, and supplies as needed.
· Managing inventory to reduce waste and prevent shortages.
· Coordinating with vendors and suppliers to negotiate pricing.
Financial Management:
· Monitoring and managing the restaurant’s budget and financial performance.
· Analyzing sales reports and managing costs to maximize profitability.
· Handling cash management, including daily reconciliation of cash registers.
· Preparing financial reports for upper management or owners.
Marketing and Promotions:
· Planning and executing marketing campaigns to attract customers.
· Managing social media accounts or working with marketing teams.
· Organizing promotions, events, and special offers.
Menu Development:
· Collaborating with chefs or kitchen staff to develop menu items.
· Analysing customer preferences and sales trends to adjust the menu.
· Ensuring the menu is cost-effective and aligns with the restaurant’s brand.
Health and Safety Compliance:
· Ensuring the restaurant complies with all local health and safety regulations.
· Conducting regular inspections to maintain hygiene standards.
· Training staff on proper food handling and safety protocols.
Customer Relationship Management:
· Building relationships with regular patrons to foster loyalty.
· Addressing customer feedback to improve service.
Equipment and Maintenance:
· Ensuring that all equipment is functioning properly.
· Coordinating maintenance or repairs when necessary.
Minimum Qualifications and Requirements:
· 2+ Years Experience in back and front restaurant management
· Responsible
· Living in the area
· Afrikaans Speaker
Posted 2024-09-11
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