JOR
3 days ago
Restaurant Manager - All Day Dining
**About us.** At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new **Holiday Inn Resort Dead Sea** Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself. The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the **Holiday Inn Resort Dead Sea** will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access. **About the Role.** The Restaurant Manager for an all-day dining restaurant is responsible for overseeing the entire operation of the restaurant, ensuring exceptional guest experiences across breakfast, lunch, and dinner services. This role involves managing staff, maintaining high service standards, driving financial performance, and fostering a positive work culture. Focus on guest satisfaction, operational efficiency, and team development while adhering to health, safety, and Hotel policies. The goal is to create a welcoming and efficient dining environment that aligns with the restaurant’s brand and business objectives. **What's the Job?** + **Operational Oversight** : Manage daily operations of the all-day dining restaurant, ensuring smooth service during breakfast, lunch, and dinner. + **Guest Experience:** Ensure high levels of guest satisfaction by personally interacting with guests, addressing complaints, and maintaining service standards. + **Team Leadership:** Supervise and motivate staff, conduct shift briefings, and ensure proper training for seamless service delivery. + **Financial Management:** Control costs, manage budgets, and implement strategies to maximize revenue and profitability. + **Menu and Promotions** : Collaborate with the culinary team to develop menus, specials, and promotions tailored to the all-day dining concept. **Role Requirement.** + **Experience:** Proven experience in managing an all-day dining or high-volume restaurant, preferably in the hospitality industry. + **Leadership Skills:** Strong ability to lead, train, and develop a diverse team to deliver consistent service. + **Customer Focus** : A passion for guest satisfaction and the ability to handle guest complaints effectively. + **Financial Acumen:** Skills in budgeting, cost control, and revenue management to achieve financial targets. + **Adaptability:** Flexibility to work across multiple shifts and adapt to the dynamic needs of an all-day dining operation. + **Communication Skills:** Excellent communication and interpersonal skills for handling guest interactions, Fluency in English (written and spoken) is essential. **What you can expect from us:** We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing Framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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