The Atlanta Evergreen Resort, Stone Mountain, has immediate openings for energetic, outgoing, motivated and customer service oriented to fill the position of Room Service Server. As a Room Service Server, you are responsible for setting up, delivering and retrieving all food and beverage orders to guests’ rooms and while ensuring quality service, guest satisfaction and the achievement of company standards.

We offer excellent benefits to include Medical, Dental, Vision, Life insurance, 401(k) with a match, Vacation, Personal hours, Holiday Pay, Hotel Room Discounts and much more!!

What will I be doing?

Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.

Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.

Set up and deliver all VIP amenities.

Service all rooms in accordance with Banquet Event Orders and established policies and procedure.

Complete all shift side-work as outlined in the hotel’s operating policies and procedures.

Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales.  Report all communication to immediate shift supervisor.

Perform all cash handling responsibilities in accordance with company policies and procedures.

Perform any other job related duties as assigned.

MINIMUM REQUIREMENTS:

Six month of experience in a similar position.

ADDITIONAL QUALIFICATIONS:

Must have the ability to communicate in English. 

Self-starting personality with an even disposition.   

Maintain a professional appearance and manner at all times.      

Can communicate well with guests. 

Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule. 

Ability to transport large trays weighing up to 30lbs.