About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to the The Belgrove, a distinguished new property in the Pyramid Global Hospitality portfolio set to open this year as a 4-Diamond resort. Located in the heart of West Palm Beach, our resort will feature 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience. At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer various positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today! Overview Our mission is to ensure the club members find themselves on an exceptional lifestyle enjoyment journey through their favorite sport activities combined with endless hand crafted food and beverage offerings and personalized service excellence. Our commitment to everything we do inspires us to guarantee a home of the ultimate hospitality extended to members and their guests through our bespoke service culture and curated programming. Ideal candidates have flexible schedules with availability to work weekends and holidays, as needed. Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, so you can focus on the customer experience, camaraderie, and dining room management. Responsibilities Maintain a professional appearance at all times Provide prompt and efficient customer service Display knowledge of the F&B menus Follow steps of service and maintain high service standards as per provided training Take food and/or drink orders and use POS system to input orders Serve beverages and food dishes to guests in an accurate and timely manner Adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested at comfort stations Suggests and serves dessert, coffee and other items as applicable and/or necessary Handles all cash and/or credit cards for payment following all standard operating procedures Keeps tables, dining room and workstation(s) sanitized and organized Listen and respond to guest complaints Performs clean-up and closing procedures as assigned by manager Perform all other duties assigned by supervisor or manager Qualifications Education and Experience Requirements 1-2 years of food service experience Minimum education: High School (or equivalent) Diploma A thorough understanding of fine and casual dining Must be of legal age to serve liquor according to state law Possesses excellent customer service skills Must be dependable Must be able to work in a fast-paced environment Must have strong communication and interpersonal skills Must be able to work in a team environment Working Conditions Physical activity including long periods (6-8 hours) of standing, walking, bending, and scooping The employee will be required regularly to reach with arms and hands The employee occasionally will be required to lift up to 30lbs. Use of sight, reading, wrist movement to serve meals and beverages, operate food service equipment and clean food service areas Specific vision abilities include close, distance, color, and peripheral vision, and depth perception Noise level is moderately quiet Work extended hours during golf and holiday season. Work weekends and holidays About Dutchman’s Pipe Club: We are a new private members club in the heart of West Palm Beach featuring a 7,300 yard Jack Nicklaus Signature golf course, PGA-level instruction and training academy, and state-of-the-art racquet center with tennis, pickle, and padel courts. Where every detail has been considered, from design to delivery, service to sustainability. To enhance interactions, spark inspiration and cultivate a sense of true belonging. We exist to provide a place where sports, connection and community can come to life. We know that ultimately it’s people that make a place great. Our role is to provide the right combination of bespoke areas and enjoyment.