Lookout Tavern is excited to announce an opening for a Restaurant Shift Manager / Keyholder to join our dynamic team! In this role, you will be instrumental in overseeing restaurant operations during your shifts, ensuring high standards of service and guest satisfaction. As a keyholder, you'll be entrusted with opening and closing the restaurant, managing cash flow, and ensuring security protocols are followed. Key Responsibilities: + Manage daily operations effectively, ensuring optimal guest experiences throughout every shift. + Open and close the restaurant, preparing the venue for operational success and securing all assets at the end of the day. + Train, develop, and motivate the front-of-house staff to deliver exceptional service. + Handle guest complaints and feedback with professionalism and grace. + Ensure compliance with health and safety regulations, maintaining a clean and organized environment. + Assist with inventory control and monitoring stock levels while minimizing waste. + Collaborate with management on staff scheduling and operational improvements. Career Growth: This position brings an excellent opportunity for career advancement as Lookout Tavern continues to expand its footprint in the Phoenix area. As new locations launch, successful keyholders can see fast-tracked paths to upper management positions. Join the Lookout Tavern Family! If you’re passionate about hospitality and want to be part of a growing establishment with a vibrant atmosphere, we invite you to apply! Requirements Qualifications: + At least 2 years of supervisory or management experience in a restaurant setting, preferably as a keyholder. + Strong leadership skills with a passion for developing team members. + Excellent communication and interpersonal skills. + Ability to work flexible hours, including nights and weekends. + Proficient in cash handling, inventory control, and restaurant management software. + Strong problem-solving skills and the ability to thrive in a fast-paced environment. Benefits What We Offer: - Competitive salary and benefits. - A vibrant, energetic work environment with a strong community spirit. - Professional growth opportunities, particularly with the upcoming Peoria concept. - A chance to be part of a growing brand that values innovation and excellence.