We are looking for an Restaurant Supervisor to join our pre-opening team at Andaz Lisbon.
Expected to open inQ3 2025, Andaz Lisbon will offer guests an exciting new luxury lifestyle hotel in the Portuguese capital – and it will represent a key milestone in Hyatt’s continued brand growth in Southern Europe. Andaz Lisbon is set to become the second Hyatt-branded hotel in Lisbon.Located in the center of Lisbon’s bustling Baixa district and situated along the main pedestrian road, Rua Augusta, the hotel will be comprised of five separate buildings, including the former offices of one of the major banks in Portugal, Banco Português de Investimento (BPI). This central building of the hotel will offer 170 guestrooms, with the surrounding four satellite buildings of the hotel offering guests various private suites to choose from. This unique Urban Resort in the city center will allow guests to fully embrace the locale and experience authentic Lisbon.
About the role
As Restaurant Supervisor will be responsibleto assist the Restaurant Manager with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. Responsible to assist the Restaurant Manager in managing the assigned outlet as a successful independent profit center, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet, training, scheduling and managing the team of the outlet.
We are looking for an Restaurant Supervisor to join our pre-opening team at Andaz Lisbon.
Expected to open inQ3 2025, Andaz Lisbon will offer guests an exciting new luxury lifestyle hotel in the Portuguese capital – and it will represent a key milestone in Hyatt’s continued brand growth in Southern Europe. Andaz Lisbon is set to become the second Hyatt-branded hotel in Lisbon.Located in the center of Lisbon’s bustling Baixa district and situated along the main pedestrian road, Rua Augusta, the hotel will be comprised of five separate buildings, including the former offices of one of the major banks in Portugal, Banco Português de Investimento (BPI). This central building of the hotel will offer 170 guestrooms, with the surrounding four satellite buildings of the hotel offering guests various private suites to choose from. This unique Urban Resort in the city center will allow guests to fully embrace the locale and experience authentic Lisbon.
About the role
As Restaurant Supervisor will be responsibleto assist the Restaurant Manager with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. Responsible to assist the Restaurant Manager in managing the assigned outlet as a successful independent profit center, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet, training, scheduling and managing the team of the outlet.
Qualifications - External
Ideally with a degree or equivalent qualificationRelevant experience in a similar role Ability to lead and motivate a diverse team, including servers, bartenders, and supervisorsConflict resolution and problem-solving skills to address issues with staff or service deliveryStrong focus on delivering exceptional guest experiencesBudget management, including monitoring costs, pricing strategies, and profit margins.Strong verbal and written communication skills to interact effectively with colleagues, suppliers, and customersQuick decision-making in high-pressure environments, ensuring seamless service during busy timesAbility to manage supplier relationships, negotiate contracts, and oversee stock levels to ensure timely availability of itemsPre-Opening Experience an advantageIf this sounds interesting, and a little bit like you, go ahead - click and apply welook forward to hearingfrom you
Qualifications - External
Ideally with a degree or equivalent qualificationRelevant experience in a similar role Ability to lead and motivate a diverse team, including servers, bartenders, and supervisorsConflict resolution and problem-solving skills to address issues with staff or service deliveryStrong focus on delivering exceptional guest experiencesBudget management, including monitoring costs, pricing strategies, and profit margins.Strong verbal and written communication skills to interact effectively with colleagues, suppliers, and customersQuick decision-making in high-pressure environments, ensuring seamless service during busy timesAbility to manage supplier relationships, negotiate contracts, and oversee stock levels to ensure timely availability of itemsPre-Opening Experience an advantageIf this sounds interesting, and a little bit like you, go ahead - click and apply welook forward to hearingfrom you