Hotel: 

Oklahoma City Wyndham Grand

10 North Broadway AvenueOklahoma City, OK 73102

Restaurant Supervisor

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.

We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. 

If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

This role plays an important part in our culture:

Pay Rate: $18

Why The Wyndham Grand?

Monthly associate breakfast to honor all anniversaries and employee of the month recognition!Free lunch!Employee activities done monthlyStrong opportunities for growth and advancement

Service: 

Provide exceptional customer service by being engaging and taking sincere interestCheck guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is establishedYou will assist guests with sending and receiving faxes, packages and mail

Perseverance: 

Help to resolve problems through recovery when things aren’t quite right

Inclusion: 

You will be committed to the equitable treatment of all associates and guests as well as equal access to opportunities and resources for all, at every level of the organization.

Respect: 

You will value everyone’s contribution to the team, and we will value your contribution as a key part of our success

Innovation: 

You will look for ways to become an expert on the local area, being able to answer inquires pertaining to hotel services, registration, shopping, dining, and travel directions

Teamwork: 

As needed, fulfill all job responsibilities expected of Shuttle Driver and Concierge AttendantInteract with hotel/resort staff in a professional manner, assisting other departments with necessary information

Work Performed: 

The Restaurant Supervisor will be tasked with the following duties, responsibilities, and assignments: 

Supervise, direct, schedule, and train food and beverage Associates;  

Exceed guest expectations throughout their restaurant and hotel experience; 

Work quickly and independently to resolve operational and/or guest concerns, ensuring follow through with appropriate manager(s);   

Ensure all opening and closing side work is completed accurately on a daily basis;   

Assist Restaurant Associates as well as other restaurant associates with their job duties as necessary;   

Observe Health Department guidelines for food handling and sanitation so that guests and employees will not be in risk of cross-contamination, keeping compartment sinks, side boards, and refrigerators clean and sanitized;  

Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and  

Any and all other work as required to complete the primary purpose of the position. 

Qualifications: 

 

Required Prior Experience: 

Two (2) years of prior server experience  

At least one year lead and/or supervisory experience 

 

Preferred Education: 

High school diploma or equivalent  

Required Licenses/ Certification: 

Food Safety Training certified or become certified within first 60 days of employment.    

Alcohol Awareness certified or become certified within first 60 days of employment   

 

Physical: 

Able to lift 50lbs occasionally  

Able to bend and squat repeatedly;  

Able to walk and stand for duration of scheduled shift  

 

Other: 

Meet state minimum age requirement to serve alcoholic beverages 

Ability to read and comprehend instructions, both written and oral 

Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays 

When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

Daily PaySignificant Travel Discounts on Marriott and/or Hilton properties401k PlansMedical InsuranceOther property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

___________________________________________

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

__________________________________________________

When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

Daily PaySignificant Travel Discounts on Marriott and/or Hilton properties401k PlansMedical InsuranceOther property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

_____________________________________________

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/