Malvern, PA, 19355, USA
10 days ago
Resturant Manager
_You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees._ Using Your Leadership Skills You Will • Oversee and develop strategies to achieve the store’s financial and guest service goals while addressing the store’s challenges • Coach and strengthen Assistant Managers and Shift Leads as team leaders • Serve as a resource: store operations, staffing, company policies and procedures, and resolving key guest issues Responsibilities Include (partial list): • Able to perform all duties of restaurant team members • Ensure that the store is meeting operational and food safety standards • Deliver outstanding hospitality, guest service, and provide problem resolution • Ensures that the restaurant correctly executes new products and processes in a marketing window • Deliver consistent execution of systems and processes • Ensures a safe, secure, sanitary, and "like new" environment • Recruit, hire, onboard and develop team members • Train, motivate, develop, coach, and reward a high performing team • Monitor, appraise and review restaurant employee performance We'd Love to Hear from People Who Have: • Experience in the restaurant industry or related industry, quick service and drive thru experience is a plus • Excellent communication skills with ability to connect with and motivate team members • Prior experience leading a team, including training and coaching • Strong organizational, interpersonal, and problem-solving skills • Willingness to learn and embrace change in a fast-paced environment • A team player that has a great attitude, a desire to learn, works well with others, is honest, and has integrity
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