Retail Account Manager (Northern Region) – Telecom & Open Channel
Asurion
Minimum qualifications:
A minimum of 5 years of experience in the mobile-telecommunications industry, with a strong understanding of carrier ecosystems, open-channel distribution networks, or retail operations.Demonstrated success in driving revenue growth and consistently achieving or surpassing sales objectives within a competitive market environment.Expertise in strategic key account management or product portfolio management, with a focus on fostering long-term partnerships.Exceptional communication and stakeholder engagement and negotiation skills, with the ability to effectively influence and collaborate with external partners, including distributors, retailers, and regional carrier leadership.Proven ability to lead cross-functional collaboration across sales, product development, marketing, and supply chain operations to deliver business outcomes.Basic in English communication, to support professional communication in a global context.Advanced proficiency in Microsoft Office, with strong capabilities in data analysis and presentation tools, especially Excel and PowerPoint.Preferred Qualifications:
Fluency in spoken English to support global leadership team engagements. ()Industry certifications in property or mobile-device insurance, with direct experience in the insurance vertical.Familiarity with the home appliances industry, including experience in open-channel and franchising retailer operations.Key Responsibility:
Sales Performance Management: Drive and monitor sales performance across northern regional carriers and retail partners to meet and exceed established sales targets. Develop and implement strategies to enhance sales growth and regional market penetration.Partnership & Relationship Management: Build and maintain strong relationships with key stakeholders, including open channel distributors, retailers, carrier regional departments, and store leadership. Engage at all levels—from working teams to senior leadership—to ensure alignment and smooth collaboration.Market Insights & Competitive Analysis: Collect and analyze customer feedback, market trends, and competitor activities to enhance service offerings, identify product advantages, and inform the development of strategic initiatives.Training & Quality Assurance: Provide store-level training and continuous quality assurance support to ensure consistent service standards, operational efficiency, and product knowledge across retail locations.How we can take care of you:
Join a non-hierarchical, fast paced and inclusive team – we foster a work culture where employees are valued, regardless of their background, level or position. Be a part of something bigger – we are constantly evolving within a startup framework, cultivated and supported by the backing of a large global organization.Boost your career through our culture of learning. Take advantage of tailored opportunities for personal growth as you build your personal development plan with your People Leader.Connect with the local team through team building, town halls and group training.Give back to the community through the partnership with our local charity partners.Asurion Overview:
Our journey has taken us from a small startup to the biggest tech care company in the world. We’ll continue to evolve, but our integrity and commitment to our customers and partners will stay the same. With offices worldwide and working with respected companies you’ve heard of and whose products you love, Asurion’s 24,000 employees and counting deliver a seamless, award-winning customer experience to our nearly 300 million customers, anticipating their needs and providing tailored services reachable within one touch. We are regularly recognized for our excellence in service, customer support and as a best place to work.
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