At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Retail Area Registered Dietitian

Department: Health

FLSA: Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service. Independent Counseling for customers on specific dietary needs. The preparation and delivery of presentations on various health and nutrition subjects; both in-store and within the surrounding communities. Collaboration with fresh departments, center store, HealthMarket and pharmacy to promote Hy-Vee health brand.

Core Competencies

PartnershipsGrowth mindsetResults orientedCustomer focusedProfessionalism

*Centrally located residency is required within the supporting area.

Reporting Relations:

Accountable and Reports to: District Store Director(s), Assistant Vice President, Retail Dietetics

Positions that Report to you: None

Primary Duties and Responsibilities:

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.Smiles and greets customers in a friendly manner.Counsel’s customers on dietary needs, including heart disease, high blood pressure, weight loss, diabetes, food allergies, and intolerances and other nutrition concerns.Provides dietary education for pharmacy customers and partners with pharmacists in health promotions.Facilitates monthly group seminars in the store on various health and nutrition subjects.Prepares and delivers nutrition presentations for corporations, schools, community centers and organizations.Conducts “nutrition shopping tours” themed on various health conditions of the store.Answers customer’s questions about all foods and supplements and their usage and health benefits.Makes promotional announcements over the intercom system explaining health benefits of food for different departments.Researches for answers to customer’s questions and makes nutrition information available.Adheres to company policies and individual store guidelines.Obtains HIPAA certification and respects all patient confidentiality matters.Keeps current on nutrition topics and customer trends.Achieves required Continuing Education hours.Provides employee wellness services to employees including but not limited to: Biometric Screenings, health and wellness education and MNT services.Completes Hy-Vee Media Training and attempts to promote Hy-Vee nutrition services on television, radio and/or written media forms.Participates in food experiences to provide nutritional benefits of the demonstrated product and to increase sales.Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

Assists in other areas of store as needed.Performs other job related duties and special projects as required.Keep personal expense account records up to date and adhere to all policies and procedures concerning personal account.Turn in expenses monthly to supervisor.Maintain all company-provided equipment such as laptop, phone, car.

Knowledge, Skills, Abilities and Worker Characteristics:

Commitment to the Hy-Vee Mission and a willingness to promote the values of the companyGood verbal and written communication skillsStrong interpersonal skills; ability to relate to and interact with people in a friendly, professional mannerAbility to identify problems, develop and execute solutionsAbility to interact with basic computer systems, including word processing, spreadsheet and email applications, as well as job-specific programs

Education and Experience:

Minimum of Six months or more of similar or related work experience. Preferred four-year college degree and dietetic internship approved by the Academy of Nutrition and Dietetics (formerly the American Dietetic Association) and certification to be a Registered Dietitian and Licensed Dietitian for the state(s) they support.

Physical Requirements:

Visual requirements include: ability to see detail at near range with or without correction.Must be physically able to perform sedentary work: occasionally lifting or carrying objects of no more than 10 pounds, and occasionally standing or walking.Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions:

The duties of this position are performed in a general office and retail setting. There is weekly pressure to meet deadlines.

Equipment Used to Perform Job:

Car, cell phone, PC or laptop, calculator, Cholestech (cholesterol test), glucometer, blood pressure cuff, two wheeler, ladder, four wheel cart, fax machine and copier.

Are you ready to smile, apply today.