Job Description

Pay: $16 per hour

At Great Wolf, the Retail Attendant provides customers with lasting memories by assisting in the sale of memorabilia and other products. The Attendant guides customers while maintaining the cash register, ringing sales, processing returns, and closing out the register.

Essential Duties & Responsibilities

Communicates with guests to assist in purchasing decisionsProvides outstanding customer service and engage in suggestive sellingEnsures the daily operation of the retail outlet adheres to operating procedure guidelinesAssists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricingPerforms cash-handling functions, including point-of-sale (POS) system, registers, and daily reportingEnsures retail outlet adheres to the highest standards of cleanliness, presentation, and serviceAssists in other retail outlets as needed

Basic Qualifications & Skills

Some High School education or equivalentFlexibility regarding scheduling based on business demandsExperience utilizing basic math skills with ability to add, subtract multiply and divideProven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and proceduresSuccessful completion of a criminal background and drug screen.

Desired Qualifications & Traits

Previous experience demonstrating strong customer serviceAbility to multi-task and prioritize a variety of tasks with minimal directionPrevious experience with cash transactions and Point of Sale systemsProven teamwork skillsEnthusiastic and energetic

Physical Requirements

Ability to lift up to 30 lbs.Able to sit and/or stand for long periods of timeAble to bend, stretch, and twist