Company Description

Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space.  This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America’s. The only thing missing is you!

What’s in it for you:

Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your familyFree meals at our on-site employee restaurantLearning programs through our Academies designed to sharpen your skillsGreat Medical and Dental benefits, 401K, Direct Deposit etc.Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!
Job Description

At Fairmont Scottsdale Princess, our retail outlets reflect the luxury of our hotels and the authenticity of our destinations. We invite you to showcase your passion for engaging service as a Retail Christmas at the Princess Supervisor, where your warmth and knowledge of our offerings will assist guests in re-creating our exceptional hotel experience in their own homes.

Develop, inspire, and retain top talentCoach and develop to maximize the success and selling potential of all sales associatesSet and reinforce clear and aligned expectations, performance, results and accountability with all associatesEffectively and fairly manage and drive high performance of all associatesEnsure onboarding and continued training of the associate teamPositively communicate personal and outlet sales goals (Budget, ADS, UPT, SPH, EES) promotions and incentives to team.Analyze the business and create/communicate clear action plans that optimize results and ensure effective execution of all initiativesEnsure team communication; reinforcing that retail leadership at every level are focused and accountable to sellingDevelop and grow a highly satisfied and loyal customer base through team follow up and accountabilityDevelop and drive company selling strategies that will be implemented by the retail leadership teamDevelop shopping experience initiativesImplement company selling strategiesMake good, fact-based shopkeeper decisions that keep the store full and abundantBuild a store environment that is sharply focused on consistently delivering exceptional shopping experiencesLead consistent focus on delivering engaging customer experiencesPromote the culture of colleague recognitionBuild a team that works well together based on the needs of the divisionDirect inventory management activitiesProactive Outlet Operation Execution (Business Preparation, Management Coverage, Communication)Accountability of all outlet financials – Labor management, Control Costs -Food Cost, Beverage Cost, COS, All Operating ExpensesExecute updated floor sets and product change over in outlets based on needs of the business and seasonal periods.Act as manager on duty, when scheduled, to address customer service, vendor concerns, maintenance issues,Partner with the sales lead team to support action plans that optimize results and ensure effective execution of operational initiativesIncorporate Loss Prevention and safety messages into daily operationsMaintain OSHA requirements to ensure the outlets are a safe working and shopping environment.
Qualifications
1+ Years Retail Sales ExperienceMust have Maricopa County Food Handlers Card and AZ Liquor Server CertificationProven ability to drive sales results through a strong level of business acumenDemonstrated success in talent development/managementStrong communication skills and ability to foster a customer focused selling cultureAvailability for varied weekly shifts including weekend, closing and peak shifts
Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS