Retail Communication CoordinatorHead Office

Job Description

“Everything about Asda”​

We are a values-led organisation. As such we, encourage everyone to be open and honest. We work creatively and collaboratively, valuing everyone’s input.​

Our collaborative culture, the size of our business and our belief in the empowerment of the individual means opportunities at Asda are abundant.​

We conduct £300m worth of transactions every week. Our website handles over 2 million transactions a month. We have more than 145,000 dedicated Asda colleagues ensuring that our customers are at the heart of everything we do. ​​

“Find your role” ​

As a Retail Communications Coordinator at Asda Home Office, you will play a pivotal role in delivering clear, timely, and engaging communications to our Retail and Depot teams. You will be responsible for ensuring stores receive the right information at the right time, supporting our mission to drive exceptional customer service and efficient store and depot operations. This role offers an exciting opportunity to work closely with key stakeholders in a fast-paced retail environment.

**Key Responsibilities**

Develop, plan, and execute retail communications, ensuring messaging is clear, concise, and relevant for store teamsCoordinate reactive communications by working cross-functionally with key teams such as Commercial, Operations, Legal, Compliance, Customer and PeopleManage communication timelines ensuring that all messages are timely, consistent, and in line with both planned and reactive activityMonitor, evaluate, and report on communication effectiveness, gathering feedback from store teams to improve future messagingBe part of the on call rota being available to support the delivery of communication if needed at the weekend (one weekend per month, extra payment available)

“Let's find out about you” ​

You’ll have the following:

Proven experience in Retail or Internal communications, preferably for a large organisationStrong written, verbal and digital communication skills with a talent for producing clear, engaging messagingExcellent organisational skills with the ability to manage multiple tasks and prioritise under pressureFlexibility to respond quickly to urgent communication needs and adapt to changing prioritiesAbility to work collaboratively with cross-functional teams and build strong relationships with stakeholdersProficiency in Microsoft Office Suite and experience with communication platforms or software is desirableA proactive, solutions-oriented approach to communication challengesHigh attention to detailStrong interpersonal skills, enabling effective teamwork and communication across all levels of the organisation

“Find your everything at Asda” - bringing brighter living within everyone’s reach.​

​

We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join Asda.

Work Where it Works

Our hybrid way of working gives you the choice to work where it works. This enables you to chose where you’ll be the most effective. It offers a mix of working from home and in an office environment that works best for you and your team.

You will also get an excellent benefits package including;-

Discretionary company bonus Company pension up to 7% matched 10% colleague discount, free parking and many additional rewards.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves

Find your everything Apply here