Description Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. The AWS Industries (AWSI) organization supports Fortune 200 enterprise organizations with multi-national operations and decentralized IT decision making in their journey to AWS. Within AWSI, the Retail & CPG Industry team is seeking an experienced Sales Strategy & Operations Lead who will serve as trusted advisor to the RCG North American Sales Leaders and sales teams, supporting their business operations both tactically and strategically. This role will partner with our global acount management teams and other cross-functional teams in order to define, land, and execute against our strategic priorities. This role will develop standard metrics to measure productivity and success of programs, automate and optimize operational processes, and invent new ways of diving deep with data to uncover actionable insights that help us serve our internal and external customers. This role will be responsible for looking around corners and measuring the performance of the organization, supplying sales leadership with relevant and timely insights on the health of their business, and will effectively manage the operating cadence for the team. In addition, this role will also take ownership of strategic projects around revenue, forecasting and analytics in order to driving standardization, automation, and scalability across our core processes. Key job responsibilities This role is responsible for deeply understanding sales performance, growth opportunities, and identifying key insights and actionable business insights to help our teams prioritize their efforts. The successful candidate has excellent business and sales acumen, strong communication and collaboration skills, deep analytics experience, broad technical skills, and a demonstrated ability to both execute and influence. They must be willing to roll up their sleeves, dive deep to lean, be comfortable working within ambiguity, and have a passion for driving operational excellence. A day in the life Key job responsibilities As a Sales Analyst, your role is critical and highly visible across the organization. Your key responsibilities include, but are not limited to: • Track and report key performance indicators, goals, efficiency and trend analyses during monthly business reviews • Participate to the definition of the goals, drive programs, tooling, and dashboards to meet the rapid growth of the business and achieve attainment of strategic objectives • Collaborate with other sales operations team members to identify and implement best practices across regions. • Support strategic planning and annual planning activities for Retail/CPG customer-facing teams • Develop sales leader dashboards and reports that are actionable and automated, in collaboration with AWSI central Business Intelligence team • Analyze data and trends to make informed recommendations to managers and drive change • Define requirements for specific tooling to support processes and optimize their day-to-day work About the team Join our international, diverse team, which is going above and beyond for our most significant and influential customers in Retail & CPG. The team is always focused to deliver the best results for our customer by working backwards from their needs. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications - 5+ years of Microsoft Excel experience - Bachelor's degree in Finance or STEM field, or equivalent - Experience implementing and utilizing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc. - Experience supporting a global sales organization in the IT and cloud space Preferred Qualifications - Experience supporting Sales / Technical teams as a business analyst - A proven track record of being detail-oriented with a demonstrated ability to self-motivate and follow through on projects. - Ability to work with both technical and non-technical individuals. - PMP or related project management certification, or equivalent experience. - Experience with Agile methodology. - Effective written and oral communication with multiple levels of leadership involving both business and technical sides of the business. - Fluency and comfort with business applications such as Word, Excel and Project. - The ability to deal with ambiguity and a changing environment, as well as a rapid work pace. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $67,900/year in our lowest geographic market up to $145,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.