Benefits: Competitive pay Flexible schedule Opportunity for advancement Training & development Retail Customer Service Representative - Benefit and Perks Competitive Compensation  Flexible Scheduling  Hard work, collaboration, humanity, fun, and laughter  Career path development   A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives. The Ideal Retail Customer Service Representative Candidate Will Have: Previous customer service or sales experience in a retail environment Exceptional customer service skills Notary Public license desirable Experience with shipping/mailing business desirable Experience with printing (production printing and wide format) desirable Experience with binding, faxing, scanning and clerical duties Ability to translate customer requirements into final products or services Assist in handling customer complaints and problems in a professional manner Multitasking – must have the ability to simultaneously process multiple tasks Effective verbal and written communication skills Strong attention to detail Outstanding time management and organizational skills A high school diploma or equivalent required Valid driver’s license required Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software Ability to work flexible hours
  Retail Customer Service Representative - Daily Tasks: Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner Assists customers with their product and service need in person, through email, and by phone  Processes customer sales through the point-of-sale system Up-sells, cross-sells, and actively participates in marketing and promotional initiatives Opens and closes the center, cash register, and other center systems Assists management in maintaining, ordering, and stocking inventory Maintains the center consistent with established standards Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff Sorts and deposits mail in private mailboxes Captures, complete tasks, and organizes Virtual Mail   Retail Customer Service Representative -  Role Requirements: Must be able to stand behind a sales counter for extended periods of time Must be able to lift at least 50 pounds Must be able to communicate clearly with customers by email, by phone, and in-person Must perform all duties in a safe and efficient manner  Company OverviewWe opened our PostNet store in the Rancho Las Palmas shipping center in Rancho Mirage in June 2024 and we are looking for enthusiastic customer service representatives to join our friendly and growing team! 
Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.PostNet has nearly 700 locations across North America, Central America, South America, and Africa. At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities. 

Apply today! Compensation: $18.00 per hour

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.