Retail Lead ( **Job Number:** RET000024 ) **Description** + Prepare action plans and strategies needed to maintain positive shops’ performance as well as assisting the Retail Manager in setting the seasonal projections + Manage the opening of new stores by coordinating and following-up closely with the concerned departments and manage the closing of existing ones + Provide analysis to Retail Manager and Brand Manager in relation to stock levels, discounts, collection etc. and coordinate with Brand Manager to take appropriate action in a timely manner + Conduct market analysis to monitor competitors' strategies and plans and suggest contingency plans + Assist the Retail Manager is developing the business plan and strategy for the local operation + Ensure adherence to the customer service standards and enforce enhancements where needed + Coordinate and work closely with Shared Services Center to ensure that all operational functions are completed effectively and on time; create and implement a set of operational metrics measuring the effectiveness of the department + Conduct regular field visits to the stores to identify any concerns and provide the needed support, while ensure to report findings and recommend the necessary rectifying actions + Assist in recruiting, training, motivating and evaluating his/her team to ensure that the department has the necessary skill base **Qualifications** + Bachelor’s Degree in Business Administration or related Field; MBA is a plus + 3-5 years of experience in a similar field; experience in retail is a plus + Proficiency in MS Office + Fluency in English + Strategic Thinking: level 2 + Communication Skills: level 3 + Decision Making: level 3 + Developing and Motivating Others: level 3 + Driving and Achieving results: level 3 + Initiative: level 4 + Planning and Organizing: level 4 **Primary Location** : Lebanon **Schedule** : Full-time **Unposting Date** : Ongoing **Req ID:** RET000024