Retail Manager

Ripley Entertainment is an emerging leader in the entertainment industry with over 80 attractions world-wide. We are pleased to announce an opening for the position of Retail Manager at Ripley’s Believe It or Not! and Ripley’s Mirror Maze in Orlando, Florida. Ripley’s is looking for a fun-loving, detail-oriented person to join our team. This position represents a significant opportunity to contribute to and lead our retail operations in one of our most iconic locations.

Position Details

Title: Retail Manager

Locations: Ripley’s Believe It or Not! and Ripley’s Mirror Maze in Orlando, Florida.

Job requirements include, but are not limited to:Overseeing the daily operations of the retail storeParticipating in bi-weekly retail calls with other company managersHandling all retail receiving, tagging, merchandising, and displaysAppreciating and sharing the appreciation of world-class guest service skills with team membersMotivating, rewarding, and handling all staffing issues within the retail departmentMaintaining open communications with both the site manager and corporate retail teamEnsuring exceptional customer service standards are metManaging inventory and stock levelsDeveloping strategies to increase sales and profitabilityTraining, supervising, and evaluating staff performanceMaintaining visual merchandising standardsAdhering to company policies and proceduresHelping the team to keep the shops stocked, clean and in top-notch conditionCovering shifts, hiring, and interviewing for your teamAbility to lift up to 50 poundsIntermediate skills with Microsoft Office: Excel, Word and Teams

Qualified candidates should have a minimum of 2 years of retail experience on a middle or high management level, motivating and maintaining a quality team, and exhibit outstanding guest service skills. Candidates should be able to work independently and as part of a team. You can apply today by submitting your resume here!