Lenox, Massachusetts, United States
14 hours ago
Retail Manager
Overview Canyon Ranch inspires your well way of life. Since 1979, Canyon Ranch has been a trailblazer and leader of the integrative wellness lifestyle through immersive, life-changing destinations in Tucson, Arizona and Lenox, Massachusetts, a wellness retreat in Woodside, California and the largest day spa in North America at The Venetian Resort in Las Vegas. Building on this expertise, we have also lauched Canyon Ranch Wellness Club in Fort Worth. This urban Club offer our members daily access to the expert coaching, guidance, and motivation that is unique to the Canyon Ranch experience. Canyon Ranch guests experience lasting transformation through curated pathways that answer their wellness intentions. We deliver personal guidance from world-class experts in health & performance, food & nutrition, spa & beauty, fitness & movement, and mind & spirit that inspire proven, lasting impact on Canyon Ranch members as they pursue their wellness path. Responsibilities Canyon Ranch owns and operates a beautiful fashion and lifestyle boutique in the heart of the Lenox Canyon property. Canyon Ranch retail is a fun, fast-paced environment dedicated to providing engaging customer service to every guest who walks through our doors. The store manager can expect to be immersed in high-end, luxury merchandise encompassing brands like Lululemon, Vuori, Kinross Cashmere, and diamond jewelry. We are seeking a motivating, inspiring, and talented retail store manager to run our boutique! The Retail Store Manager is responsible for providing 5 star customer service to all Canyon Ranch guests and leading our store teams to success. The store manager will be responsible for sales revenue, profitability, customer service, visual strategies, operations, and inventory management for the Lenox retail store. The Store Manager supervises and motivates the retail store colleagues. They will drive store sales and exceed guest service expectations through coaching and providing effective feedback to their store associates. This role will also be the logistical liaison for the art gallery collection in Lenox. The store manager will report to the Senior Director of Retail, based off site. Qualifications You will need to have a High School diploma or equivalent. You will also need a 3-5 years previous experience. Valid Driver's License To be successful, you will need have excellent customer service and positive interpersonal skills, including the ability to facilitate and mediate sensitive and/or confrontational situations. You will need to be able to develop and maintain satisfactory and effective relationships with all levels of management and staff members, have strong judgment, and the ability to maintain confidentiality. You will also need strong organizational and computer skills, and attention to detail.
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